Job Title

Administration Officer / Medical Receptionist Icon Cancer Centre, Greenslopes, QLD Administration Brisbane Contract or Temp Icon Cancer Centre Australia Were looking for a warm, organised and proactive Administration Officer to be the welcoming face of our Greenslopes team. In this pivotal role, youll be the first point of contact for our patients, providing compassionate support and seamless administrative service that helps deliver exceptional care. Reporting to the Administration Manager, youll work closely with a dedicated team to ensure every patient, carer and colleague feels supported from the moment they walk through our doors. This is a maxterm contract role covering a period of parental leave. What Youll Be Doing: Greeting patients and assisting with personal detail collection and data entry Scheduling appointments with care and precision Handling phone enquiries with professionalism and empathy Processing patient billing, including Medicare and Private Health claims Tracking and supporting each patients administrative care journey Managing and maintaining accurate patient records Assisting our WHS Officers and committees with their responsibilities Living and promoting Icons values in everything you do About You: Youre an experienced Medical Receptionist or Administrator who thrives in a fastpaced, patientfocused environment. You bring a positive attitude, strong attention to detail, and a genuine passion for helping others. If you take pride in delivering outstanding customer service and enjoy being part of a collaborative team, wed love to hear from you. What Youll Bring: Previous experience in a medical or healthcare setting (highly desirable) Familiarity with Medicare, DVA and Private Health Insurance processes Strong organisational and timemanagement skills Clear and confident communication both written and verbal Competence in Microsoft Word and Excel A commitment to excellent client service Basic understanding of medical terminology About Icon: Icon Group is Australias largest integrated provider of cancer care with a growing reach in NewZealand, Asia and the United Kingdom. The group brings together all aspects of quality cancer care, delivering a truly integrated, endtoend seamless service for patients. With more than 3,500 team members, a network of >350 doctors, over 50 cancer centres, six compounding facilities and operational support of 70 plus pharmacies, Icon is committed to worldleading care and helping address the global cancer burden. Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds. Icon is committed to managing the risk of transmission of specified vaccinepreventable diseases (VPDs) including COVID19. Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs. Were excited for you to join us! At Icon , build relationships that matter. Apply Now because At Icon, You Can . #J-18808-Ljbffr