Job Title

Employment Type: Full-time, 8 months fixed-term (Parental Leave cover)Location: Mildura VICSalary: $81,135.60 plus superannuation and salary packaging benefitsFlexible Work: HybridAbout the RoleAs a Client Services Officer (CSO), youll be the vital cultural link between Aboriginal community members, VALS lawyers, and the courts. Youll help clients navigate the justice system, provide short-term case work, and connect them with essential services. This role is handson, communityfocused, and deeply rewarding.Key responsibilities include:Supporting clients in court and explaining legal processes in plain language.Assessing client needs and risks, and making warm referrals to other services.Providing transport assistance, welfare checks, and advocacy.Engaging with the local Aboriginal community and maintaining strong service networks.Representing VALS at community meetings and forums.Performing administrative tasks including case notes and reporting.What were looking forCertificate, diploma, or degree in community services, social work, or similar or relevant experience with willingness to study (supported by VALS).Knowledge of the Victorian legal system and issues impacting Aboriginal communities.Strong community connections and engagement experience.Excellent communication and interpersonal skills.Ability to work independently and as part of a multidisciplinary team.Computer literacy (Microsoft Office and client management systems).Mandatory requirementsEmployee Working with Children CheckVictorian Drivers LicenseNational Criminal History CheckProof of work rights in AustraliaWhy Join VALS17.5% Leave Loading5 additional days of annual leave on top of the standard 20 daysGenerous salary packaging up to $15,900 via MaxxiaOpportunity to work alongside a passionate, culturally committed teamOngoing professional development and training opportunitiesA supportive, inclusive, and culturally safe workplace environment #J-18808-Ljbffr