Job Title

Champagne Recruitment has been exclusively engaged to recruit an Assistant State Manager for a highly regarded uniform supplier. While the business name is confidential at this stage, were happy to share full details with shortlisted candidates as the process progresses. About the Role This is an exciting opportunity to step into a senior operational leadership role, working closely with the State Manager to drive contract performance, customer satisfaction and team outcomes. Youll take ownership of key customer contracts while supporting day-to-day branch operations, making this role ideal for someone ready for greater responsibility and future progression. Key Responsibilities Manage major customer contracts and ensure KPIs and SLAs are met Build strong, long-term relationships with key stakeholders Improve contract profitability, service delivery and operational efficiency Prepare monthly customer reports and performance updates Assist with tenders, service agreements and pricing Liaise with suppliers on pricing and performance Lead, support and delegate across the branch team Assist with HR and operational matters Act as State Manager when required Promote a strong safety, quality and compliance culture About You Proven experience in contracts, operations, account management or customer service Strong commercial and customer-focused mindset Confident people leader with the ability to influence outcomes Excellent communication, organisation and time management skills High attention to detail and strong business acumen Comfortable using MS Office and business systems Requirements Minimum 5 years relevant experience Tertiary qualifications (highly regarded) Understanding of WHS and quality systems Ability to complete a National Police Check Why Apply? Senior leadership role with real accountability Work closely with an experienced State Manager Influence customer outcomes and business growth Join a stable organisation with long-term contracts Genuine career progression opportunity Champagne Recruitment is the exclusive recruitment partner for this role. All applications are managed confidentially. Your application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years'' experience do you have as a state manager? Have you worked in a role which requires a sound understanding of OH&S/WHS? Do you have a current Australian driver''s licence? Do you have a current Police Check (National Police Certificate) for employment? How many years of sales management experience do you have? Do you have experience working towards targets and KPIs? What''s your expected annual base salary? #J-18808-Ljbffr