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Posted Tuesday 10 March 2026 at 1:00 pm | Expires Thursday 30 April 2026 at 1:59 pm Start your career where first impressions and attention to detail both matter. Grow with us. Entry-level role with training in strata administration. Be the face of our head office. Professional reception and customer service. Learn for the future. Build skills for administration, records, and operations. The impact youll have: Our head office continues to grow, and were looking for a friendly and organised Receptionist / Strata Support Consultant to support our front office and strata teams. In this role, youll be the first point of contact for owners, clients, and visitors, while also assisting with day to day administrative and strata support tasks. Youll play an important role in ensuring enquiries are handled smoothly, records are maintained accurately, and our customers experience professional and welcoming service from the moment they connect with What youll do Welcome visitors and clients, answer phones, and manage reception enquiries. Act as a first point of contact for strata related queries, directing them to the appropriate team. Maintain a professional and organised reception area and meeting rooms. Manage mail, deliveries, document scanning, and filing. Assist with data entry and updates to ownership and contact records (training provided). Prepare standard correspondence, forms, and information packs. Apply privacy, compliance, and datahandling procedures accurately. Support strata managers and the wider team with general administration tasks. What youll bring Friendly, professional communication. In person, by phone, and by email. Confidence using computers (Outlook, Excel, Word, Teams, SharePoint) Strong attention to detail and pride in accuracy. Reliable, punctual, and positive attitude toward customers and colleagues. Willingness to learn strata systems and terminology. Genuine interest in developing an administrative career. Whats in it for you Growth : Well train you in systems, legislation, and processes that make strata work. Flexibility : Stable fulltime hours in a professional head office, with support for worklife balance. Challenge : Each day brings variety. Frontdesk interactions, problemsolving, and detailed backoffice work. Belonging : Join a supportive team where people want to know you and want you to succeed. Giving Back : Help improve community living. Your work has an impact where people leave. PICA Perks : Discounts and wellbeing programs that support life inside and outside of work. Who is PICA Group? Were Australias leading strata and property services provider, with a trusted network of specialists in strata and facilities management, property development, debt recovery and legal services. For more than 70 years, weve enhanced community living by caring for one of our customers most valuable assets, their home. Everything we do is guided by our values: Say is Straight | Collaborate | Simplicity | Focus on Solutions | Delight the Customer| Get Things Done How to apply If you''re ready for that next step in your career and want to join an industry leader at an exciting period of transformation, please apply via the link. At PICA we value diversity and encourage a speakup culture where our people bring their whole selves to work to enhance community living for all. For up-to-date information about PICA Group, visit us: You must have the right to live and work in this location to be considered for this opportunity. It is PICA Groups policy not to accept speculative CVs from Agencies, unless the role has been released directly to the agency. Should we require any assistance from agencies on any roles a member of the Talent Acquisition team will contact agencies directly. #J-18808-Ljbffr