Job Title

Transform Digital Healthcare with Telstra Health At Telstra Health, were shaping the future of healthcare with connected solutions that make care safer, faster, and more seamless. From hospitals and clinics to aged care and community programs, our technology empowers teams to deliver better carewherever its needed. Trusted across programs like 1800Respect, the Leaving Violence Program, and the National Cancer Screening Registry, we connect care in ways that truly make a difference. About the Role Are you passionate about building long-term client relationships and driving value in healthcare technology? Were looking for a proactive and relationship-focused Client Manager who are early in their career journey to manage a diverse portfolio of Health Software clients. This role is central to ensuring exceptional client experiences, maximising retention, and identifying growth opportunities within our Medical Director solutions portfolio. As a Client Manager, youll take ownership of your portfolio, ensuring clients receive consistent support, timely issue resolution, and measurable value from their Telstra Health solutions. Youll combine strong account management capability with commercial acumen to strengthen partnerships and drive sustainable revenue growth. What Youll Be Doing Own and grow a national portfolio, driving retention, renewals and upsell opportunities. Deliver an exceptional client experience that builds loyalty and long-term partnerships. Proactively uncover and close revenue opportunities while exceeding retention targets. Strengthen relationships through consistent outbound engagement and responsive inbound support. Deliver compelling product demonstrations that showcase real client value. Partner cross-functionally and provide market insights to continuously improve outcomes. About You Some experience in customer success, retention, account management, or similar client-facing roles, you have a demonstrated track record of meeting and exceeding sales or retention targets. Strong client service and relationship management skills with a proven ability to build positive relationships and close sales over the phone. Excellent communication and presentation skills. Strong data entry and data management capability with high attention to detail. Demonstrated ability to work collaboratively and effectively across teams. Ideally you have experience using Salesforce (or similar CRM platforms) within the health industry and/or software/SaaS environments. About Us Flexibility isnt a perk - its how we work! Love solving meaningful problems in an innovative, evolving environment? Youll fit right in! At Telstra Health, your work is impactful, your growth is supported, and your ideas are heard. By joining our team of health and tech experts - youll learn, grow, and make a real-world difference. Perks & Benefits Free Telstra mobile & plan (eligible employees only) 25% off Telstra products & services 16 weeks paid genderequal parental leave + extra leave options Career breaks, study support & ongoing learning programs Free 24/7 professional support for you & your family Employee rewards program: discounts on shopping, gyms, movies, health insurance & more Were committed to inclusion. Aboriginal and Torres Strait Islander people, individuals from all backgrounds, and those living with or caring for someone with a disability are encouraged to apply. Even if you dont tick every box, we want to hear from you. Were a Circle Back Initiative Employeryoull get a response for every application. Apply today to join a team thats making a real difference in healthcare. Learn more about how Telstra Health is improving lives through digitally-enabled care here. #J-18808-Ljbffr