Job Title

TheBrisbane Airport Hotels Group encompasses Pullman, Novotel and ibis Brisbane Airport Hotels, along with the Brisbane Airport Conference Centre. With 532 guest rooms, three restaurants, a Rooftop Event Space, Executive Lounge, In-Room Dining and 17 modern meeting spaces, we''re proud to be the first accommodation and event precinct developed at Brisbane Airport.We are now seeking afull-time Conciergeto join our professional and dynamic Front Office team atPullman Brisbane Airport. Reporting to the Front Office Manager, this role is all about creating memorable experiences: providing warm welcomes, flawless farewells, and ensuring every guest feels like a VIP.If you thrive on delivering five-star service, love meeting new people, and have a genuine passion for hospitality, this could be the perfect role for you.Key Responsibilities Include:Being the friendly face that greets and farewells every guestAssisting guests with hotel facilities, directions and special requestsAnticipating guest needs to ensure a seamless stayMaintaining exceptional presentation and service standardsHandling guest enquiries with professionalism, positivity and careAbout you:Impeccable personal presentation and a bubbly, enthusiastic personalityPrevious hotel, resort or customer service experience (Concierge experience highly regarded)Strong communication skills and ability to remain calm under pressureFlexible to work a variety of shifts, including weekends and public holidaysManual QLD driver''s license and unlimited Australian working rightsWhy you''ll love working with us:Career progression and education assistanceMonthly social eventsDiscounted meals and beverages on-siteReward and recognition programsSubsidised onsite parking & discounted Air Train weekly passWe thank all interested parties in advance for their application; however, only successful applicants will be contacted. #J-18808-Ljbffr