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Base pay range$29.22/hr - $30.97/hrAt Aspire4Life, we''re shaping communities with purpose and impact. That means empowering our people and community to be independent, connected and thriving. As a purpose driven team, our values represent how we operate, and the people we choose to represent our brand.Looking for a flexible, casual role where you can make a real difference? Aspire4Life is on the hunt for Customer Service Liaisons to join our vibrant contact centre in Coolangatta!This isn''t just adminit''s being the backbone of our remote assessment team. You''ll be their "back to base" support, helping everything run smoothly behind the scenes.The BenefitsNon-for-profit Salary Packaging (up to the value of $15,899 per annum) Meal and Entertainment packaging (up to the value of $2,650 per annum)Private Health Insurance Discount (Medibank)An Employee Reward & Recognition Program, saving you up to $4,000 per annum across hundreds of retailersEmployee Assistance Program (EAP)Training, development and subsidised qualification ProgramsTechnology/equipment provided as requiredNew Employee Referral ProgramsThe roleHandling a high volume of outbound calls to support client appointments (no selling involved!)Scheduling and confirming appointments with accuracy and careMeeting KPIs and deadlines in a fast-paced, team-driven environmentCapturing and updating information across multiple systemsNavigating industry-specific platforms and the Microsoft Office suite with confidenceAbout youYou''ve worked in a call centre or fast-paced admin role and know how to handle high-volume calls like a proYou''re a clear, empathetic communicator who shines over the phoneYou''re tech-savvy and confident using multiple platforms, especially Microsoft OfficeYou''re goal-driven and thrive on hitting KPIs while delivering great client experiencesCultural & Community SupportAt Aspire4Life, we understand that transitioning into a corporate environment can be a big step. That''s why we offer:A workplace that respects your cultural obligations and commitments and works with you to support you in the best way we can.Employee Support Networks, including Yarn''n Circle for our First Nations employees and Pride Network for our LGBTIQ+ employees.Support from First Nations Mentors.A recruitment process that supports applicants from diverse backgrounds if you''d like to discuss your application before submitting, please contact our Talent Acquisition team on [email protected] UsAspire4Life acknowledges and pays respect to the Traditional Custodians of the land on which we work.Aspire4Life is an inclusive employer and encourages applications from people of all backgrounds, including First Nations Peoples, people from Cultural and Linguistically Diverse backgrounds and people with disability. If you would like to discuss accessibility requirements, preferred communication methods and/or adjustments please contact Mel Berriman on 0438 409 907.If you''re ready to bring your enthusiasm and experience to a role that matters. Apply Now!Please note: All successful applicants will be required to undertake a Nationally Coordinated Criminal History Check and provide evidence of your right to work in Australia.Applications will be reviewed as received - so please do not delay in sending your interest through. #J-18808-Ljbffr