Job Title

IT SUPPORT OFFICER I VIC STATE GOVERNMENT I 9 MONTHS CONTRACT OPPORTUNITY I ATTRACTIVE RATESYour new companyAn exciting role within a prominent Victorian State Government Department whose responsibilities and work have a positive impact on the quality of life for all Victorian Citizens.Be a part of an organisational culture that upholds values like Respect, Accountability, Collaboration and InnovationYour new roleYou will primarily be responsible Providing level 1 desktop support.You will bring a level of passion for assisting and guiding people through their IT problems as well as problem solving their queries.You will play an important role as part of representing the IT at the local level focusing on end user computing priorities.What you''ll need to succeedTo be successful in this role, you should possess demonstrated experience in Level 1 Desktop SupportHave experience with Microsoft 365, Teams Telephony, Mobile Device Management, Domino Lotus Notes, Adobe Acrobat, Windows 10, Multifunction Devices with Follow Me Print and Case Management Systems preferableManaging New Starters with IT Hardware provisioning and performing IT Inductions and Compiling IT User Guides & Process DocumentationPerforming IT Asset Management of desktop hardware, mobile devices, SIM cards & peripheralsSupport & troubleshoot audio visual equipment including ensuring that rooms for Conferences are set up correctly with the audio visual equipment before useRaise IT requests with our external IT provider for account creation, following up tickets and ensuring quality assurance checks on new devicesAsset management power chargers and head sets mobile phones and sim cards spreadsheet creation and monitoring for assetsExperience with Crestron hardware preferableWhat you''ll get in returnIn return for your dedication and hard work, you''ll be rewarded with :The chance to work for a successful, global company that values and respects their teamA fun collaborative and dynamic work culture that rewards innovationLong-term career opportunitiesA chance to be part of interesting projects to challenge your inner tech genius #J-18808-Ljbffr