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IntroductionAt Gallagher Bassett, we''re there when it matters most because helping people through challenging moments is more than just our job, it''s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people''s lives. It takes empathy, precision, and a strong sense of partnershipand that''s exactly what you''ll find here. We''re a team of fast-paced fixers, empathetic experts, and outcomes drivers people who care deeply about doing the right thing and doing it well. Whether you''re managing claims, supporting clients, or improving processes, you''ll play a vital role in helping businesses and individuals move forward with confidence. Here, you''ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you''re here, you''re part of something bigger. You''re part of a team that shows up, stands together, and leads with purpose.OverviewYour RoleOur established and diverse Motor team are searching for Claims Consultants looking to manage a large portfolio of differentiating claims, in a fast-paced claims environment. You''ll be dealing directly with Third Parties, Loss Adjusters, NSW Government Agencies and provide support to all members of staff whilst focusing on building strong client relationships with all of our customers and external partners, and adhering to our companies values.The positions will be offered on a permanent full-time basis with flexible hybrid working arrangements, WFH and in our Sydney or Brisbane CBD office.How you''ll make an impactEnd to end motor claims managementRaise payments and settle claims with client service instructions, company guidelines and delegated authorityAchieve monthly productivity levels as designated by managementResolve complaints in accordance with company guidelinesFind opportunities for process improvement and recognise potential fraud/recovery indicators for claims where applicableAbout youMotor claims insurance experience is essentialPassion and drive to take ownership of your own claims portfolioOutstanding organisational and time management skillsExcellent interpersonal, verbal and written communication skillsEnergy and flexibility to work with the Corporate team, and the desire to support projects recognised as being crucial to our long-term business planInsurance policy interpretation skillsStakeholder managementWhat we can offer youFlexible work arrangements including WFHPaid Parental LeaveExcellent working environment our team at GB is renowned for its dedicated and approachable people as well as its friendly, flexible and inclusive working environment which is built around great team support and rewarding opportunitiesExciting career as our Company grows, so do the opportunities for our peopleOpportunities for ongoing education and development through both external and internal programs delivered by our own claims training expertsService recognition awards and employee assistance program for yourself and immediate family membersA dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programsAdditional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers!)Reproductive leaveBirthday Club - have a day off during your birthday month as a gift from GB!A brief overview on GBGallagher Bassett is Australia''s largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 2000 staff.GB values its employees and offers a friendly, comfortable working environment that facilitates Work Life Balance!If this sounds interesting to you, we want to hear from you today, click on Apply for this Job!Agency applicants will not be considered for this role.Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.Compensation and benefitsOn top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.Below are the minimum core benefits you''ll get, depending on your job level these benefits may improve:4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle LeaveNovated Leasing opportunitiesTwo paid volunteer days annuallyHealth Insurance Discounts with our Group Insurance PlanEmployee Stock Purchase ProgramPaid parental leaveOther benefits include:Flexible and hybrid work arrangementsMental Health and Wellbeing Support for yourself and immediate family membersEmployee Recognition Awards and Service Milestone RecognitionsPeer Support ProgramAnnual flu vaccinationsAccess to Reward Gateway discount offers at over 350 retailers!And more...We value inclusion and diversityInclusion and diversity (I&D) is a core part of our business, and it''s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees'' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #J-18808-Ljbffr