Job Title

Join our team and make an immediate impactLift Cancer Care Services is a unique, purpose-built oncology service operating as both an accredited day hospital and a multidisciplinary allied health clinic, delivering Exercise Medicine, Physiotherapy, Lymphoedema Services, Dietetics and Psychology under a worldleading integrated model of care.We are recognised as leaders in oncology exercise medicine, delivering evidencebased care to people living with cancer in a complex, highvolume clinical environment. Our work sits at the intersection of hospitallevel governance and fastpaced outpatient care, requiring strong systems, clear decisionmaking, and operational discipline.We are seeking a dynamic, handson, exceptional Practice Manager who thrives in pace, complexity and responsibility. This is a key operational leadership role, working closely with the Operations Manager and senior clinical leaders to ensure Lift runs smoothly, safely, and at speed.This role will suit someone who enjoys being close to daily operations, makes confident decisions, is comfortable carrying a high level of responsibility and holding others accountable, approaches their work with a growth mindset, takes ownership in their role, and takes pride in maintaining high standards in a demanding environment.About the RoleAs Practice Manager, you will be responsible for managing the daytoday nonclinical operations of Lift across both our day hospital and allied health outpatient services. You will be actively involved in managing workflows, solving problems in real time, and ensuring operational systems perform reliably in a fastmoving setting.Driving daily operational performance across administrative and Exercise Medicine servicesManaging and optimising bookings, assessments, and overall clinic flowProviding direct, visible leadership to the admin team and setting clear daily prioritiesMonitoring operational checklists, confirmations, and followups, and acting quickly when gaps appearResponding to and resolving patient concerns and operational issues as they ariseEnsuring referrals, documentation, and appointment details are accurate and clinicianreadyMonitoring daily financial processes, correcting errors promptly, and following up private health insurance excessesSupporting reconciliation and billing workflows across Medicare, private and compensable funding streamsDeveloping, maintaining, and enforcing systems, policies, and procedures that support safe and efficient careCoordinating onboarding, training, and orientation for new staffTracking mandatory competencies and credentialing requirementsSupporting accreditation and NSQHS readiness through documentation, audits, and quality checksActing as the first point of escalation for daytoday operational issues and making timely decisionsWhat We''re Looking ForYou will be well suited to this role if you:Have experience in healthcare, allied health, hospital, or practice managementEnjoy working in complex, fastpaced clinical environmentsAre confident leading people and addressing issues early and directlyAre highly organised, decisive, and comfortable juggling competing prioritiesCan move quickly without compromising accuracy, compliance, or patient experienceAre comfortable managing financial workflows and fixing errors as they ariseCommunicate clearly, calmly, and professionally under pressureAre proficient with Microsoft 365 and practice management systemsUnderstand the importance of confidentiality, governance, and quality in healthcareExperience working in accredited healthcare services and familiarity with NSQHS Standards will be highly regarded.Why Join Lift Cancer Care Services?Be part of a globally recognised, innovative oncology serviceWork in a truly unique clinical environment combining hospitallevel governance with allied health deliveryTake on a visible leadership role with real operational responsibilityPartner closely with experienced clinical and executive leadersContribute to a service that continues to grow in scale, complexity, and impactOur Values What We Stand ForCare: We prioritise the wellbeing of our patients, colleagues, and the quality of our work.Accessibility: We ensure our services, resources, and clinicians are available to those who need them.Empowerment: We empower our patients, their families, and our team members to thrive.1. A cover letter explaining why you would like to work at Lift Cancer Care and addressing the key responsibilities, qualifications, skills and experience detailed above.2. An up to date resume3. A short 12 minute video of yourself explaining how your personal and professional values connect with those that guide Lift Cancer Care and our Administration team.Application questionsWhich of the following statements best describes your right to work in Australia?How many years'' experience do you have as a practice manager?Do you have management experience in the healthcare services industry?How many years'' experience do you have in the healthcare services industry?Which of the following Microsoft Office products are you experienced with? #J-18808-Ljbffr