Job Title

About the job ServiceNow Developer_QX664Y3RAxiom Technologies is an Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally. Please visit our website for more information about what we do at www.axiomtechnologies.comWe are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/on-call assistance to end-users within the organisations desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.JOB DESCRIPTIONThe role would be for configuring and setting up the Service-now ITSM application and maintenance and support. This person will work very closely with ITSM Process Architect, customer personnel, Business Analyst(s), IT Architect, IT support teams, and other technical teams to ensure that business needs around implementation of ITSM processes and ServiceNow (Service-now.com) in a controlled and predictive manner.ResponsibilitiesBasic knowledge of ServiceNowUnderstands the workflow enginesMaintain workflow and web prototypes for client engagementsDesigns, codes, and tests technical solutions for ServiceNow implementationsUses Mid server, web services, email, and other relevant technology to integrate tools with ServiceNowAdminister and troubleshoot the deployed instance of ServiceNowIdentifies system deficiencies and recommends solutionsAssists in the enforcement of development deadlines and schedulesDevelops internal and external meeting objectives and agendasPrioritizes multiple tasks effectivelyPromotes active listening with team membersContributes appropriately to conversationsFollows through with commitments and fosters mutual trust with fellow employeesAssumes additional responsibility without being askedEncourages fellow team members to make innovative contributions and embrace new ideasQualificationsIT or Web programming-related educational backgroundThe candidate should be trained in ITILv3 foundation certifiedService-now trained with prior experience in ServiceNowAt least 23 years of IT experience in development/support/analyst positions in Service Management tools such as ServiceNowAble to read and understands XML schemasUnderstanding of Software as a ServiceUnderstanding of client-server architectureUnderstanding of SOA and Web Services conceptsShould have prior support experience in integrating tools in ServiceNow or other similar tools using MidServer, web services, email, etc. #J-18808-Ljbffr