OverviewPearl Flight Centre, a subsidiary of the Paspaley Pearling Group, is expanding and seeking a full-time (and casual) FBO Operations Officer to join our team in Darwin, Northern Territory. As the Northern Territorys premier Fixed Base Operator (FBO), we provide professional ground handling services to a diverse range of aircraft, from high-capacity turboprops to luxury business jets. Our clients include private, charter, military, medical, general aviation, and commercial operators, both scheduled and ad-hoc. This is an exciting opportunity to work in a dynamic aviation environment supporting diverse aircraft operations while delivering exceptional service to flight crews and passengers. We are looking for someone with a positive, can-do attitude who enjoys being part of a supportive team and takes pride in delivering high standards of service in a fast-paced aviation environment. This is a hands-on operational role that combines flight coordination, customer service, and aircraft ground handling, suited to someone who enjoys working both behind the desk coordinating flight operations and out on the apron supporting aircraft movements.Why Join Us?At Pearl Flight Centre, we recognise that our people are key to our success. We are committed to creating a supportive workplace where employees feel valued, challenged, and part of a strong team culture.What Youll Enjoy:Ongoing training and professional development supported by engaged leadershipA welcoming team environment that values collaboration, community, and a bit of light-hearted banterA supportive workplace culture that genuinely cares about its peopleStaff discounts on Paspaley Pearls and other group benefitsThe opportunity to work in a unique aviation environment supporting diverse aircraft operationsKey ResponsibilitiesPlan and coordinate ad-hoc and contract flight operationLiaise with internal teams, clients, suppliers, and government agenciesCoordinate flight set-up, including third-party services such as fuel, catering, and ground supportReceive and dispatch aircraft while performing ground handling dutiesAssist flight crew with operational requirementsEscort passengers and manage baggage handlingAssist with aircraft preparation and passenger check-inMaintain high standards of cleanliness and service across facilities, vehicles, and ground support equipmentSupport the safe and efficient operation of the FBO environmentOperational AvailabilityPearl Flight Centre operates 24 hours a day. Team members will participate in a shared on-call roster outside normal working hours to support scheduled operations, medical flights, diversion flights, and customer enquiries.About You Essential Skills & AttributesPrevious aviation experience, ideally within FBO or ground handling operationsStrong understanding of airport ground operations and airside safety procedureProfessional presentation with a strong appreciation for first impressionsExcellent communication skills and the ability to engage professionally with clients, crew, and authoritiesStrong organisational and time management skills with the ability to prioritise tasks effectivelyA proactive, hands-on approach with strong problem-solving abilitiesA positive, can-do attitude and willingness to support the team wherever requiredA collaborative team player who contributes to a respectful and supportive workplace cultureFlexible and reliable with the ability to work varied hoursComfortable working in high-pressure operational environmentsStrong customer service focus with a commitment to delivering exceptional serviceAdvanced computer literacyAbility to obtain and maintain an ASIC (Aviation Security Identification Card) and ADA (Authority to Drive Airside)Current Australian Drivers LicenceHighly Regarded (Desirable, but Not Essential)Dangerous Goods (DG) CertificateFirst Aid CertificateHuman Factors TrainingAircraft Radio Telephone Operator CertificateDAMP Awareness Training CertificateASIC (Aviation Security Identification Card)ADA (Authority to Drive Airside)Compliance NotesAll candidates must meet Civil Aviation Safety Regulations Part 99 regarding drug and alcohol testing and must be eligible for an Aviation Security Identification Card (ASIC) throughout employment.Applicants must be Australian Citizens or Permanent Residents.Ready to Apply?If you are passionate about aviation and enjoy working in a fast-paced front-line airport environment, we would love to hear from you.Please apply now or submit your resume and cover letter to:**********@pearlflightcentre.com.auFor further information about this position, please contact: +61 424 441 *** #J-18808-Ljbffr
Job Title
FBO Operations Officer