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About Adaptability TherapyWe are Australian Health & Therapy Group (AHTG) home to Therapy Pro, Adaptability Therapy, Tashacare and Avina. With 400+ clinicians supporting thousands of Australians across VIC, NSW, SA and QLD, we are passionate about delivering work that truly matters. At Adaptability Therapy, we support children, young people and adults with disabilities through Occupational Therapy, Physiotherapy and Speech Pathology services across NDIS, aged care and private clients.Our Work Is Guided By Our ValuesRespectful - We treat everyone with dignity and listen to different perspectives.Responsive - We adapt to the needs of our clients and teams.Collaborative - We work together to achieve meaningful outcomes. Accountable - We take ownership of our work and commitments.Innovative - We continually look for better ways to support the people we work with.About The RoleBased in our Coorparoo clinic, you will play a key role supporting both our clients and therapy team. This role combines intake coordination, reception, scheduling, and operational support to ensure a smooth experience for clients and therapists.Your Responsibilities Will IncludeManaging incoming calls and client enquiriesCoordinating NDIS intake and referrals; scheduling appointments across therapist calendars for clinic and community visitsWelcoming clients and families at receptionCreating and maintaining client records and documentationSupporting therapists and Team Leads with calendar managementCoordinating clinic resources, therapy materials and travel kitsAssisting with day-to-day clinic operations and administrationAbout YouYou are organised, approachable and enjoy helping people.You Will BringExperience in NDIS administration, intake or allied health practice supportStrong customer service skills and confidence communicating with clients and familiesExperience with calendar scheduling and managing multiple prioritiesConfidence using CRM systems, Microsoft Office and spreadsheetsStrong attention to detail and organisational skillsA proactive approach and willingness to support the team where neededExperience working in NDIS, disability services, healthcare or allied health clinics will be highly regarded.Why Join Adaptability TherapyModern Coorparoo clinic location with free parkingSupportive and friendly multidisciplinary teamFlexible work arrangements available after probationAccess to Employee Assistance Program (EAP)Opportunities to connect with the wider team through training days and team eventsA role where your work directly supports positive outcomes for clientsRequirementsThis is a risk-assessed role and successful candidates will require:National Police CheckNDIS Worker Screening Check (or willingness to obtain)ApplyIf youre looking for a role where you can support therapists, help families navigate services and keep a busy clinic running smoothly, wed love to hear from you.Samantha McKenzieSenior Talent Acquisition [email protected] #J-18808-Ljbffr