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OverviewRight in the heart of Latrobe, Mackeys Royal Hotel brings good vibes, great food, and local charm all in one spot! Whether you''re craving a hearty meal in our bustling bistro, catching up with mates over drinks, or trying your luck in the gaming room, Mackeys has something for everyone. With 30 state-of-the-art gaming machines, a lively main bar complete with an 8-ball table, and a warm, friendly atmosphere that keeps locals and visitors coming back.What you can expect in a day in the role:In this role, you will be responsible for attending to inquiries from our guests, preparing and dispensing beverages, running food, and taking orders, all with exceptional customer service.ResponsibilitiesAssisting patrons with both food and beverage orders, inquiries, and complaintsUphold cleanliness and hygiene standardsTaking orders and running food to tablesAssist with large groups or bookingsAssist with gaming inquiriesProviding flexible support across both the bistro and bar as requiredWhat you will bring to the role:Our ideal candidate will thrive in a busy environment, have a passion for the industry, and provide excellent customer service.We are also looking for:Demonstrated cash handling proficiencyAn understanding of food & beverage products and servicesCurrent Responsible Service of Alcohol Certificate (RSA)Current Responsible Conduct of Gaming ( RCG)Ability to work a variety of night, weekend, and public holiday shiftsHave a can-do attitude and willingness to learnAn appointee to this role may be subject to pre-employment and ongoing screening checksWhat you can expect from usAlong with this fantastic role and Federal Hospitality discounts across our hospitality and tourism properties, you will also receive:Access to hundreds of discounts across many brands, helping you save on everyday expenses, including phone bills, fuel and groceries, fashion, restaurants, and entertainmentSupportive work environment with learning and development opportunitiesStaff uniform and Free Parking (where available)How to applyInterested? Take the next steps to applyIf this role sounds like you, please click apply now with an updated copy of your CV/Resume.To learn more about working with one of the Federal Hospitality properties, explore our careers website at www.federalhospitalitycareers.com.auFor questions, please contact McKeag Jensen, Talent Acquisition Advisor at *******@federalgroup.com.au.Be careful - Dont provide your bank or credit card details when applying for jobs. Don''t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr