Job Title

This is a full-time position that sits at the centre of our practice operations. As Medical Receptionist, you will be the driving force behind the smooth day-to-day running of our clinic supporting our clinicians, and ensuring every patient receives a seamless, professional experience from their very first contact with us. Key Responsibilities Treatment Coordination: Guide patients through their treatment plans with confidence, clarity, and empathy from initial consultation through to case acceptance and scheduling Accounts Management: Oversee all practice billing, invoicing, accounts receivable/payable, and financial reporting with accuracy and integrity Supplier Liaison: Build and maintain strong relationships with dental suppliers, managing orders, stock levels, and contract negotiations Practice Administration: Oversee scheduling, patient records, compliance documentation, and day-to-day operational procedures Patient Experience: Champion exceptional customer service standards across every touchpoint of the patient journey About You Experience as a Medical Receptionist or Patient Coordinator in a dental or medical setting Exceptional communication and interpersonal skills confident engaging with patients, clinicians, and suppliers alike Highly organised with the ability to prioritise, multitask, and problem-solve in a fast-paced environment A professional, warm, and patient-centred approach What We Offer A supportive and collaborative team culture at Grass Roots Dental Competitive salary package of $77,000 $90,000 per annum, commensurate with experience Opportunity to make a genuine impact in a growing practice How to Apply If you are passionate about delivering excellence in Medical Reception and are ready to take ownership of a role where your contribution truly matters, we would love to hear from you. Please send your resume and cover letter to ***************@iinet.net.au with the subject line "Practice Manager Application." Be careful - Dont provide your bank or credit card details when applying for jobs. Don''t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr