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Job Title


Clinic Receptionist


Company : Mawarnkarra Health Service


Location : Roebourne, Australia


Created : 2026-03-15


Job Type : Full Time


Job Description

Note: It is essential that the person who holds this position be an Aboriginal and/or Torres Strait Islander person. (Refer Section 50(d) of the Equal Opportunity Act (WA) 1984). About Mawarnkarra Health Service (MHS) Mawarnkarra (MHS) is the largest primary health care provider providing direct services to Aboriginal and Torres Strait Islander peoples living in the Roebourne area. MHS provides the families of Roebourne with a fully functional and accredited Clinic that treats approximately 3,000 people per year. Delivering quality medical services to improve the physical, spiritual, cultural, social and emotional wellbeing for families. MHS aspires to be a strong, sustainable and recognised health service that builds healthier communities and positive change for our Aboriginal and Torres Strait Islander families and those who call Roebourne home. MHS is looking for people who want to make a real difference in the health of Aboriginal and Torres Strait Islander families. The Position The role of Clinic Receptionist is to support optimal access to services through the provision of client assessment upon arrival to determine priority according to the triage policy, provision of information to clients and visitors, the provision of administrative services and support and the ongoing support of a safe and friendly environment. Requirements Identify as Aboriginal and/or Torres Strait Islander person Full working rights in Australia Current WA Drivers License Current Working with Childrens Check or willing to obtain Current Police Clearance or willing to obtain Attend and participate in the professional development program and relevant external seminars and conferences, as approved All employees are subject to regular and random drug & alcohol testing Previous Receptionist experience in a Clinical position Previous experience working in remote areas/communities Duties Provide a welcoming and safe environment for clients and visitors Manage the client wait list efficiently and consistent with triaging policies Assist as necessary with the specialist and allied health service bookings Update patient contact, Medicare and other relevant details on a regular basis Ensure that clients are provided with a high level of service by reception staff Ensure that the seats, toys and books in the reception area are cleaned at least daily and as required Manage and direct telephone enquiries efficiently and appropriately Manage follow-up appointments under the direction of clinical staff Ensure that the reception area of the clinic is clean and tidy at all times Ensure that filing is performed accurately and in a timely manner Archive client files consistent with the policies of the organisation Ensure that all communications are dealt with professionally and consistent with policies and procedures Attend to all administrative tasks efficiently and accurately Manage patient requests for medical records transfer in or transfer out consistent with policies Attend to administrative duties as assigned by the Senior Clinic Administrator/Transport Coordinator Demonstrate a good level of organisational skills Remuneration and Benefits Base salary - $64,350.00 District allowance - single $3,055.65 or family $6,111.30 Housing allowance - $18,200 Electricity Allowance - (paid over summer 10 pay periods) - $1,500 Wellness Bonus - 500 Annual Airfare Allowance (after 12 months continuous service) - $1,000 Annual leave loading (when taken) - 17.5% of base salary Superannuation - 12% 37.5 Hour working week, Monday to Friday 8.30am to 4.45pm & Generous salary sacrificing available Housing is NOT included with this role Applications Apply now or please submit your resume along with a cover letter outlining your interest in the role and addressing the Skills and Experience listed above to *******@hmsolutions.com.au Be careful - Dont provide your bank or credit card details when applying for jobs. Don''t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. Important: MHS may commence appointment proceedings immediately, appoint by invitation or make no appointment at all. This opportunity is only open to candidates with the right to work in Australia. #J-18808-Ljbffr