Job Title

With over $4 billion in annual turnover and 3,000 people across 130 sites, the Tony White Group (TWG) is the largest privatelyowned automotive retail group in Australia. Were led by an experienced and agile executive team who recognise that great people are key to our continuing success and growth. For more information, visit www.tonywhitegroup.com.au. ABOUT THE ROLE: As part of the Tony White Group, Mornington Ford & Kia is looking to engage a highly motivated, and customer focused individual to join our team as a Service Advisor. This role is suited to a professional, results oriented, team player with a passion for driving success. Our ideal candidates will have a proven track record and experience with checking in customers, explaining and selling service work, answering customer inquiries via email, telephone and face to face, and resolving customer issues and liaising with Technicians. SKILLS & EXPERIENCE: Prior experience as a Service Advisor preferred but not required Prior ERAPOWER experience preferred High level of customer service experience Ability to work under pressure and autonomously Professional personal grooming and presentation Demonstrated time management skills Proven ability to negotiate and influence A ''can do'' attitude Comfortable rapport with a wide range of personalities You hold a current unrestricted driver''s license Previous experience within a dealership environment preferred Solid communication and interpersonal skills Confidence, reliability, honesty and flexibility Ability to multitask and have excellent time management skills BENEFITS: Remuneration and benefits, including an attractive salary, will be commensurate with experience Industry benefits A permanent full-time position with a substantial, wellestablished company Strong opportunity for career development A collaborative team environment that values excellence and is committed to Customer care 5 day working week PLEASE NOTE: We conduct reference checking, pre-employment medicals & AFP Criminal record checks Applicants who do not have the required skills and/or experience will not be considered Applicants must be physically in Australia and must have full Australian working rights We are an equal opportunity employer, supporting gender equality, and workplace diversity Only shortlisted applicants will be contacted If you have a positive attitude and a passion to work with the best in the industry, please apply with a covering letter and resume, via this Seek Ad. #J-18808-Ljbffr