Job Title

OverviewWe are seeking a motivated individual with a positive, can-do attitude to join our supportive team in a full-time position. The ideal candidate will have strong attention to detail, excellent customer service skills, and the ability to resolve issues and solve problems efficiently, all while maintaining a professional and customer-focused approach.You will be the first point of contact for all customer and subcontractor enquiries (via phone, email, or in person) and play a key role in ensuring the smooth operation of our branch and delivering a seamless, high-quality service experience.ResponsibilitiesBe the first point of contact for customer and subcontractor enquiries via phone, email, or in personManage ongoing communication between subcontractors, warehouse staff, stock controllers, and external transport providersTrack stock and process paymentsSupport a fast-paced work environment with a polite, professional phone mannerThe You / QualificationsProactive and diligent, with a strong desire to learn and grow experience in the Hire industry isnt essential as training will be providedThrive in a fast-paced environment and adapt quicklyExperience in a similar role with the ability to confidently learn new software systemsIntermediate Excel skills, including basic formulas, with excellent reconciliation skills and strong attention to detailStrong communication and customer service abilitiesExcellent organization and time management skillsAble to work autonomously and collaboratively within a teamCapable of meeting targets, prioritizing tasks, and applying a problem-solving mindsetThe PerksCompetitive remuneration package and career progression opportunities. Ready Industries supports our employees by providing an Employee Assistance Program to all staff across the business.About UsReady Industries is a recognised multi-national company that retains many successful businesses including but not exclusive of: 1300TempFence, 1300SiteCam, 1300Hoarding, and SiteHQ. We are a renowned family-owned business, and with over 25 years experience in the industry, we have grown to be the leading site solution company in Australasia. We are the preferred specialist in temporary fence hire and sales across multiple industries including infrastructure, civil, industrial, commercial, residential, and events.Our MissionWe are READY to lead by offering solutions and value, SET to achieve sustainable, profitable growth by investing in our people, products, and processes so that we can GO out there and deliver the best customer experience.Application questionsYour application will include the following questions:What best describes your right to work in Australia?What is your expected annual base salary?Why have you applied for this position and why do you think you would be suitable?How would you describe your Microsoft Office Suite skills?Do you have experience in an administration/call centre environment? If yes, please explain.How would you describe your ability to learn new systems and processes? #J-18808-Ljbffr