Currently, we are engaged with a leading Gambling/Entertainment organisation operating on a national scale. Due to recent growth, they are now seeking to onboard multiple talented Desktop Support Engineers for contract or permanent positions. These roles can be based in Brisbane, Melbourne, or Sydney.Responsibilities in this role include:Providing first-line technical support to end users across Windows and Mac systemsConfiguring and deploying hardware and software devicesResolving technical issues via email, phone, and in personMaintaining a detailed asset management record database and ensuring devices meet compliance standardsCollaborating with infrastructure and security teamsAssisting with onboarding/offboarding processes and system access provisioningEscalating unresolved issues to appropriate internal teams when necessaryQualifications and skills required:At least 1 year of experience supporting Windows and macOSHands-on experience with MDM tools such as Microsoft Intune, SCCM, and JAMFStrong technical acumen with problem-solving skillsExperience with Office 365, network troubleshooting, and VPN supportExcellent interpersonal skills and ability to work in hybrid, fast-paced environmentsEffective verbal and written communication skills for stakeholder engagementAbility to prioritize tasks and work independentlyIndustry-related certifications such as MCSA or CCNA are highly regarded.If you are looking to work for an award-winning brand that supports your growth through mentorship and professional development, look no further.Apply now to be considered for this opportunity!Name:Please include your first and last name.Email:Please include your email address.Phone:Please include your country code.CV / Resume:Please attach your updated CV or resume.Are you currently eligible to work in this country (work permit/visa/citizenship)?YesNo #J-18808-Ljbffr
Job Title
Desktop Support Engineer