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Permanent part-time role available at BankSA''s Ceduna branchBegin a career with the bank that serves one in four South AustraliansBe truly passionate about providing a great customer experienceBring your bestself to connect with customers from all walks of lifeHours: 9am 4.15pm Tuesday and 9am 5.15pm FridayCreate your best future and join BankSA as a Customer Service Officer at our Ceduna branch!What''s the role?As a Customer Service Officer, you will be the first point of contact for customers visiting our branch and will work to create a welcoming and supportive experience from the moment they walk in. You will engage in meaningful conversations to uncover their needs, utilising your knowledge of BankSA''s financial products and services to support their holistic banking needs. By addressing their everyday banking queries and referring them to the right specialists in Home Loans or Business Banking, you will help ensure each customer receives tailored support and guidance. No two days are the same, and each interaction is an opportunity to make a genuine difference in our customers'' financial wellbeing!Assist customers with banking transactions including cash deposits and withdrawalsMaintain accurate cash handling and ensure endofday balancingEducate customers on digital platforms such as online banking and our awardwinning mobile appIdentify opportunities to improve customers'' financial wellbeing through tailored solutionsEnsure compliance with regulatory requirements and internal policiesThis is a parttime branchbased role and the hours are 9am 4.15pm Tuesday and 9am 5.15pm Friday.What will I need?Customer Service Experience: ideally in a customerfacing roleNumerical Skills: proficiency in handling cash and an ability to complete financial transactions with accuracyPersonality: an energetic personality coupled with a genuine passion for helping peopleResilience: ability to remain calm and composed whilst handling challenging situationsAdaptability: a will to learn and adapt to new banking procedures and technologiesNo banking experience? No problem. At BankSA, we''re committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide handson guidance and resources to help you master everything you need to flourish in your new role. We''re here to empower you with the knowledge and skills to thrive and advance your career with us!BankSA is part of the Westpac Group, and we''re obsessed with becoming our customers'' #1 banking partner for life and we''re looking for people who are passionate about helping us achieve that goal. In return, we''re committed to making BankSA the best place to work in the country. Here are just a few of the ways we''re already doing that:Special offers on banking products and discounts from top brands, including generous employeeonly mortgage rates!A variety of leave options including Culture, Lifestyle and Wellbeing leaveTailored learning and development opportunities to help your grow your career within the bankLots of opportunities to ''give back'' to the Community by getting involved in our many volunteering initiativesCreate your future todayTo get started, simply click on the APPLY or APPLY NOW button.We''re all about creating a supportive and inclusive community. We welcome everyone no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website. #J-18808-Ljbffr