Job Title

Scheduling Officer Aged & Disability Home CareGold Coast South | Full-Time | Office-Based | On-Call Roster (1 in 4)Are you highly organised, compassionate, and thrive in a fast-paced environment? Join Right at Home Gold Coast South as a Scheduling Officer, where your skills will directly impact the lives of those in our community. If you enjoy problem-solving, working with purpose, and being part of a supportive team we''d love to hear from you.About the RoleWe are seeking a full-time Scheduling Officer to join our close-knit office team. You''ll be responsible for coordinating client care services through accurate and timely rostering of our support workers.This role is Monday to Friday, 7:30 am 3:30 pm, with on-call duties once every 4 weeks. It offers a fantastic opportunity to grow your career in healthcare administration while working in a values-led organisation.Key ResponsibilitiesCoordinate daily and weekly care rosters to match clients with suitable support workersManage changes such as cancellations, urgent shift requests, and staff availabilityMaintain accurate records and compliance with relevant award conditionsLiaise with clients, families, care workers, and managers to ensure seamless service deliveryRespond to client enquiries and feedback with empathy and professionalismAssist with onboarding new clients and care staff rostersGenerate reports and support admin tasks to keep operations running smoothlyPromote Right at Home''s values through every interactionAbout YouYou''re a confident communicator, calm under pressure, and passionate about delivering exceptional service. You''ll also bring:Prior rostering/scheduling experience (aged care or disability services highly regarded)Strong time management and the ability to manage multiple prioritiesExcellent written and verbal communication skillsEmpathy, patience, and a client-first mindsetA proactive, problem-solving approach to daily challengesAbility to work collaboratively within a dynamic team environmentRequirementsAustralian National Police Check (or willingness to obtain)Full working rights in AustraliaNDIS Workers Screen card (or willingness to obtain)Sound understanding of aged care or disability support (preferred)Familiarity with rostering software (e.g., Visual Care) is an advantageWhat We OfferCompetitive pay + on-call allowance (1 in 4 weeks)Birthday leave enjoy your special day off!A positive, supportive team environmentPurpose-driven work that makes a real impactAccess to an online app for managing shifts and schedulesApply NowIf you''re ready to join a compassionate, professional, and forward-thinking team, we''d love to hear from you!Apply with your resume and a brief cover letter highlighting your experience and interest in client-focused care.Shortlisting and interviews may commence immediately. Early applications are encouraged, as the position may be filled prior to the closing date. #J-18808-Ljbffr