Job Title

OPEN 6 DAYS A WEEK | Closed Public HolidaysNDIS & Aged Care Support AdministrationAbout Complete Allied Health Care:Complete Allied Health Care is a leading organisation that offers exceptional personalised allied health services to the local community. We are part of a growing multi-state network of allied health centres that incorporate Physiotherapy, Chiropractic, Exercise Physiology, Occupational Therapy, Psychology, Speech Pathology, Dietetics, Podiatry and Massage Therapy services within a friendly and collaborative environment.The Role:We are seeking an Administration Assistant for ourCanley Heights(part-time) location. Responsibilities include:Facilitating all NDIS admin work, including booking and billing.Answer enquiry emails from support coordinator/case manager/participant.Follow up appointment for suitable date and time with participant, create booking and send email to confirm to support coordinator/case manager/participant. Confirm with site Admin/Provider if there are any issues regarding booking. Reschedule appointment if there are any issues from provider or participant requested.Follow up the budget with support coordinator/case manager for new referrals.Calculate budget and allocate the amounts by the different services and ensure the correct support item and support category matches the NDIS Price Guide.Write budget proposals and email to the support coordinator for approval.Prepare service agreements for participants.Create the service bookings on the NDIS portal if participant is NDIA (Agency Managed).Check for any NDIS/Disability and Aged Care potential referral, received from our provider. Send this out to assist with the application. Call to follow up the referral.Audit and maintain the spreadsheet for any inactive cases. Liaise with provider/participant to re-book or find out any issues about the case.Follow up the Comprehensive Report with the provider for plan review call the support coordinator and participant to re-engage the service after plan review. Work out a revised budget for the new NDIS plan.Check with NDIS team for any new contracts. Work out the service rates and create the billing codes on Nookal.Generate invoice and update invoice for any incorrect billing code.What We Offer:Part-time casual position with possibility of transition to full-time permanent position (subject to review).Full support and training provided.Excellent platform to learn, explore and to work closely with other administrative staff, marketing team, management as well as allied health professionals.Working together with an energetic and vibrant team within a supportive and friendly environment.About You:Bilingual (Vietnamese) ideal, English is a must.Organised team player who is willing to adapt, learn and innovate.Coachable and open to feedback.Excellent interpersonal, communication and strong customer service skills.A strong attention to detail.Ability to empathise with patients.Skills and Experience:Proficient Computer literacy able to easily learn and use MS Office and online systems.Previous skills in using medical and allied health software.Previous experience in allied health or demonstrated understanding of NDIS administration an advantage.Cultural awareness and foreign language capabilities an advantage.Essential to have driver''s licence and own vehicle.How to Apply:If you are passionate about making a significant impact in a collaborative and progressive environment with extensive career and personal growth opportunities, please email your application to us. For further enquiries, contact us at0478 818 364or [email protected] our website: www.completeahc.com.auJob Type: Part-timePay: From $32.18 per hourApplication Question(s):Do you own or have regular access to a car?Do you have experience in administration?Do you have customer service experience?Do you have experience in sales?Do you have a current NDIS Worker Screening Check (NDISWC)?Do you have a current Working with Children Check (WWCC)?Do you have a current Police Check (National Police Certificate) for employment?We acknowledge the Traditional Custodians of Australia, and their continued connection to land, water and culture. We pay our respects to Elders past, present and emerging.C Complete Allied Health Care 2025. All rights reserved. #J-18808-Ljbffr