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Welcome to Right at Home''sJob OpportunitiesThe Right at Home Mission and ValuesRight at Home has a mission to ''improve the quality of life for those we serve''. We do this by choosing the Right PeopleTM, to deliver the Right ServicesTM with the Right ApproachTM. To continue this unwavering standard of quality care, we look for people who build our culture, who are sensitive and adaptable to clients'' different personalities, cultural backgrounds, and home dynamics, and who align with our values of flexibility, approachability, accountability, collaboration and integrity.Benefits of Becoming a Right at Home Caregiver, Nurse, or Allied Health PractitionerThe foundation of becoming a successful Right at Home caregiver, nurse, or allied health practitioner is a deep passion for people and a commitment to providing high-quality care. In return, Right at Home provides flexibility and work security and a sense of belonging to a local office. You will be backed by a national support team meaning less travel and more client interaction. Right at Home values and supports your contribution and focuses on your career development with mentoring by experienced nurses, care managers, and allied health professionals with ongoing training and supervision. Competitive pay and a reward and recognition program called Right at Home! at some local offices are all part of the advantages of working for Right at Home.Right About You!TMRight About You! is our employee recognition, wellbeing, and discounts program. The program recognises and supports Right at Home employees, bringing to life our values and culture with the use of eCards to recognise employees and peers doing great work. A key benefit of Right About You! is to help our workforce save money everyday, with discounts at over 400 Australian and international retailers. The best part? ALL of the discount offers can be used in conjunction with any sale prices or promotions offered by the retailer - so our employees save even more on things like groceries, petrol, clothing, entertainment, gadgets, appliances, travel and much more!If spending is not their thing, our caregivers click through to our wellbeing portal for tips and tricks on how to maintain a healthy balance in their life. If they are looking for some midweek meal inspiration, needing help winding down at the end of a busy day, or just looking for simple ways to move more, there are loads of videos, recipes, articles, tools and tips to support their physical, financial and mental wellbeing. As part of Right at Home''s RightPeople TM , we have ensured that whatever makes our employees tick, Right About You! TM has it covered.Right at Home is Australia''s leading quality home care provider, caring for seniors, adults living with a disability and adults recovering from a hospital stay. There''s nothing more important than providing care for those in need. Right at Home offers careers for Certificate III Companion Care Level Caregivers right through to Registered Nurses and Allied Health Professionals including physiotherapists and OTs who provide complex medical and wellbeing support to clients.We want to help and support you and your career and provide you with the opportunity to serve a community who needs you so you can make a real difference in the lives of the most vulnerable while growing and thriving as a person. As a Right at Home caregiver, nurse, or allied health practitioner, our mission of ''improving the quality of life for those we serve'' becomes your mission, too.Search and Apply NowIf our values align with yours, and you would like to experience the benefits of working for Right at Home, don''t waste another moment. Search for a job near you by clicking on the search button below. You can search by state, by selecting a Right at Home Office near you, or by selecting a job category.Search Current PositionsSalary: $80,000 $90,000 per year + Super + Annual BonusCompany Background:Right at Home is an international leader in the home care industry. We provide care for seniors and adults with disabilities who need assistance to maintain their independence. Our mission is to improve the quality of life for those we serve by providing the Right Care every time.Right at Home, Sydney Ryde Regionare seeking experienced, qualified, reliable and passionate Scheduling Officer. You will need to be friendly, positive, and determined to make a difference. You can demonstrate client-focused behaviour, showing empathy, and treating others with dignity and respect. You''ll be a natural relationship builder, honest, helpful, and dependable, making you a great asset to our team.The Ideal Candidate:The ideal candidate for our team will have years of proven advanced scheduling skills and experience within a Community Care provider. The successful applicant must be an excellent communicator who can build and maintain supportive relationships with clients, their families, and all relevant stakeholders.Duties include:Assisting with handling high volume of incoming telephone and internet enquiries.Scheduling services for our clients by rostering Care workers dependent on their qualifications and availability. Creating master rosters as well as managing daily changes to existing rosters.Managing system Shift notes and redirecting as per intended recipient.Maintaining client, care worker & vendor compliance and documentation according to government standards.Vast Administration support to the recruiter, scanning and creating system files, as well as providing recruitment support where required.Serves as a liaison with accounts department, ensuring proper billing in line with the care plan that includes entering clients'' expenses in CRM, accounting and financial software.The role is fast-paced, and it is essential that you can multi-task and adapt well under pressure.QualificationsCurrent Australian National Police checkCurrent First Aid & CPR certificateExcellent verbal and written communication skillsAged Care & Disability Industry experience and knowledge (required but not essential -greater chance of success)Certificate III - IV in Individual Support (Ageing or Disability) -greater chance of success (not mandatory)Preferred SkillsProven Experience in Scheduling/Rostering, Planning and extensive Administration Management.Be able to establish relationships and build rapport with Clients, their families, Carers and referral sources and maintain effective professional communication at all times.Forward planner and analytical thinker with high attention to detail.Ability to thrive in a very fast paced environment and work exceptionally well under pressure and within time restraints.Advanced time management, organizational skills, Problem solving, negotiation and conflict resolution skills.Ability to develop/implement and evaluate organizational and client focused documentation as well as systems.Excellent Computer literacy Enterprise Management Software and sound knowledge of Microsoft Office 365.Competitive remunerationPleasant working environmentCareer advancement opportunities will arise as the office expandsThis is a great opportunity to be part of a fast-growing business with real, genuine career pathways.If you''re a self-motivated person with a positive attitude who enjoys and thrives on challenges, we would love to hear from you.Only shortlisted applicants will be contacted for interviews within 14 days of applying. #J-18808-Ljbffr