Job Title

OverviewGuest Service Agent - The Inchcolm Hotel at EVT - Entertainment | Ventures | Travel is a role focused on delivering exceptional hospitality by anticipating and fulfilling guest needs, ensuring smooth check-in/check-out experiences, and maintaining the hotel''s high standards of service. The Inchcolm is part of EVT, a market-leading experiences company with a diverse portfolio across entertainment, ventures, and travel.Key ResponsibilitiesWelcome guests warmly and ensure smooth check-in/check-outRespond promptly to guest needs and special requestsCoordinate with housekeeping and maintenance for room readinessManage reservations and daily guest transactions accuratelyProvide information about hotel services and local attractionsMaintain a clean, safe, and professional front desk environmentParticipate in training and team meetingsSkills & ExperienceStrong customer service and communication skillsFamiliarity with hotel systems and proceduresAbility to collaborate across departmentsDetail-oriented and accurate in transactionsAdaptable and open to continuous learningKnowledge of WH&S and operational policiesBenefits & PerksIncredible team member discounts from your first day on-the-job50% off stays at EVT hotels Rydges, QT, Atura, LyLo and moreDiscounts on movie tickets and entertainment experiencesSeasonal savings at partner venuesRapid career growth opportunities through the EVT networkLocal community involvement and charitable givingAustralia and NZ''s largest and most diverse experiences companyEmployment detailsEmployment type: Part-timeJob function: OtherIndustries: HospitalityJoin The Inchcolm and become an EVT experience creator and Daymaker. When you apply, you will be directed to Dayforce to complete your application and screening questions. #J-18808-Ljbffr