About Millennium Services GroupMillennium is a leading provider of integrated services across cleaning, security, and facilities management. We pride ourselves on delivering safe, high-quality, and responsive solutions to clients across retail, commercial, industrial, and public sectors.Position OverviewAs aSecurity Control Room Operator, you will play a critical role in the coordination and monitoring of site operations. You will be responsible for managing communications, responding to incidents, and ensuring the smooth functioning of cleaning and security services across designated sites.This is afull-time positionoperating on a rotating fortnightly roster, with weekend required. Flexibility is essential to accommodate operational needs.Roster: Week 1Monday to Wednesday: 18:00 - 06:00Roster: Week 2Monday to Tuesday: 18:00 - 06:00Saturday to Sunday: 18:00 - 06:00Key ResponsibilitiesMonitor CCTV systems and site activity to ensure safety and complianceCoordinate cleaning and security teams across multiple locationsRespond to alarms, incidents, and service requests in real-timeMaintain accurate logs and incident reportsCommunicate with site supervisors, clients, and emergency services as neededEnsure adherence to operational procedures and safety protocolsSupport rostering, shift coverage, and workforce coordinationQualifications & RequirementsPrevious experience in a control room or operations coordination role preferred (Westfield)Strong communication and multitasking skillsPrevious experience in a retail security environment (highly regulated) / Westfield Security experienceFamiliarity with CCTV, radio, and dispatch systemsAbility to remain calm under pressure and respond quickly to incidentsBasic computer literacy and report writing skillsAvailability for shift work, including nights, weekends, and public holidaysSecurity license or relevant certifications may be required depending on siteWhy Join Millennium?Be part of a dynamic and supportive teamOpportunities for career progression and trainingWork with a company that values safety, performance, and peopleCompetitive pay and flexible working arrangements #J-18808-Ljbffr
Job Title
Control Room Operator