Job Title

About IngenWe are a leading Australian property group that owns, operates and develops a fastgrowing portfolio of Lifestyle communities and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.Frontline RolesBe Part of Something Bigger at Ingenia! At Ingenia, we''re not just building communities, we''re creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we''re all about making life better, brighter, and more connected. We''re a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you''re ready to work in a place that values your ideas and celebrates your wins, we''d love to welcome you to the team.Your Next OpportunityWe''re on the lookout for a fulltime Guest Experience Supervisor to join our team at our Taigum Rental site.Reporting to the Park Manager, you''ll play a key role in being the welcoming face of the park, helping us deliver exceptional experiences for our guests and residents, and having fun while doing it!Ingenia Rental Taigum offers affordable, flexible 12 bedroom cabin rentals in a secure, leafy communityconveniently close to shopping, dining, and transport in Brisbane''s north.Why You''ll Love Life at IngeniaStaff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%Employee referral, employee of the month, and employee of the year rewardsFlexible work schedules to suit your lifestyleRetailer discountsIn this Role, You''llLead the Front Office team by allocating tasks, supervising work, and ensuring smooth daily operations.Deliver exceptional guest service through warm welcomes, efficient checkins/outs, and promoting park amenities and activities.Drive sales and bookings by converting walkins, upselling experiences, and promoting other Ingenia destinations.Coordinate holiday activities by planning, setting up, and supervising programs that create fun, safe experiences for guests.Manage admin tasks including payments, guest queries, maintenance logging, and using systems like Newbook and MS Office.You''re Likely a Match If YouTeam Collaboration & Guest Focus Work cooperatively with others and build strong relationships by exceeding guest expectations.Proactive & QualityDriven Take initiative, act promptly, and maintain high standards across all tasks with attention to detail.Inclusive & Organised Value diverse perspectives, plan effectively, and manage time and resources to meet goals.Confident DecisionMaking Analyse information, evaluate options, and make timely, informed decisions to support operations.Reliable & Empathetic Style Bring integrity, a cando attitude, and a calm, safetyconscious approach to handson work.Our Recruitment ProcessApply via our website; no cover letter neededli>Quick phone chat and interview with your future managerBackground checksOffer and onboarding; welcome aboard!Culture and BenefitsIn return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks. We look forward to receiving your application. Please note that to be considered for this role you must be able to work in Australia and provide evidence of working rights. All employees must undergo a National Police Check. #J-18808-Ljbffr