Job Title

Central Coast, NSW, Australia Central CoastThe Service Coordinator helps us continue to change the lives of our friends on the street every day as a senior member of the volunteer team in your area.This volunteer role is responsible for overseeing the daily operations of a number of local shifts with consultation, guidance & support from the team at HQ and your local leadership team. The Service Coordinator helps their assigned Team Leaders and volunteers on shift with roster support, incident management and reviewing weekly shift reports for any concerns or feedback.Supervision & ReportingThe Service Coordinator reports to the local Service Leader & the team at HQ to help guide local operations. The Service Coordinator role is a member of the local senior leadership team in your area.As Service Coordinator you are responsible for management of;Key ResponsibilitiesAs a Service Coordinator, every day will present a new challenge from training a new team of volunteers to helping ! Some of the key responsibilities are;Providing updates to Team Leaders and local volunteers on any changes to services or other important informationMonitoring & coordination of Incident Reports & any required follow up or actionPerformance manage volunteers & resolve conflict as neededHold quarterly leadership team catch-upsRepresent Orange Sky at speaking engagements & eventsWhere Coordinator roles are not required or filled, provide coverage for those roles.Visit shifts (at least 1 bi-monthly)Consistently monitor & promote safe work practicesAt all times embrace & promote Orange Skys culture of ensuring safe and supportive service environmentsHow we help youA comprehensive onboarding & training program will be provided to ensure the volunteer is able to successfully fulfil the role. Training will be provided across Asana, the Orange Sky Portal, WhatsApp/Slack & any other programs you may be required to use.HoursUp to 10-15 flexible hours per week but can vary pending demands on service.Skills Required:Confidence in learning new technologies or platforms (training will be provided) #J-18808-Ljbffr