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OverviewJoin to apply for the National Portfolio Property Manager role at Knight Frank Australia.About Us and The Role are below to provide context for the position.About UsKnight Frank Australia is one of the world''s largest commercial property agencies. We specialise in buying, selling, and managing commercial real estate. With a proven track record established more than 125 years ago, Knight Frank Australia is part of a global property powerhouse that shares the resources, knowledge and insights of more than 20,000 professionals spanning over 600 offices. Our 6,000strong Australian & New Zealand network delivers expert commercial and residential property transactional and advisory services that offer significant advantage for our clients through a combination of up-to-date market knowledge and passion for what we do. Our Trans-Tasman footprint encompasses 272+ Australian and New Zealand metro and regional offices delivering an unrivalled network of property expertise, offering an in-depth understanding of local market subtleties that enables us to identify opportunities others don''t, so our clients can move forward with certainty.The RoleOne of our respected property group clients with a growing retail portfolio across Australia are seeking an experienced Account Director to lead the management of a mixed-use commercial retail portfolio across four states. This is a high-impact role where you''ll have full accountability for a diverse portfolio, driving operational excellence, maximising financial performance, and building strong, lasting tenant relationships. Leading a team of 11 direct reports, you''ll inspire, coach, and develop your people while fostering a culture of collaboration and high performance.Key ResponsibilitiesOversee the strategic and day-to-day management of a national mixed-use portfolio across four states.Drive financial performance through budgeting, forecasting, outgoing reconciliations, and audit processes.Work closely with the retail Facilities Management team on procurement and tendering of key service contracts, including security, cleaning, maintenance, and other essential services.Deliver property compliance and quality initiatives.Build and maintain strong relationships with tenants and stakeholders to promote engagement, satisfaction, and long-term retention.Be involved in property management agreements and ensure their smooth execution.Manage the relationship with the client and ensure delivery of the agreed scope of services.Provide leadership, mentoring, and professional development to a team of eleven direct reports and their teams.Partner with clients to develop and implement tailored strategies that align with business and investment objectives.Ensure strict adherence to regulatory, operational, and risk management frameworks.Who are we looking for?Join a team where the uniqueness of our people is celebrated, contribution is rewarded, and voices are respected and heard. A place where everyone has the chance to perform at their best.Extensive experience in retail / commercial property management, asset management, or account leadership with mixed-use portfolio.Relevant tertiary qualifications in Property, Business, Commerce, or related fields are highly desirable.Must hold Class 3 Assistant Agent or willing to obtain this immediately.Strong financial and commercial acumen, with a proven ability to manage large budgets, monitor outgoings, and achieve measurable business results.Excellent stakeholder management and relationship-building capabilities, engaging effectively with tenants, clients, and service providers.Comfortable with regular domestic travel to oversee a geographically dispersed portfolio.What''s in it for you?Competitive remuneration packageCareer development opportunities such as internal and external mentoring, leadership education training, and study leave to focus on your personal growth.Flexible working arrangements designed to suit individual circumstances and family needsA generous 16-week parental scheme plus superannuation for a full 12 monthsBirthday leaveSwap around a public holiday for a cultural swap day!Two Wellness Days to focus on your own physical and/or mental wellbeingA workplace where you can access 2 weeks additional leave each year for extra time with family or friends2 paid volunteer days each year to support one of our affiliated charitiesOur reward platform "The Vault" with discounts at popular retailers and lifestyle benefitsSubsidised private health insurance excess in case of hospitalisation for you or an immediate family memberPlus, so much more!Not the Perfect Fit?We encourage applications from people of all backgrounds and abilities. Every person''s journey is unique, and we review applications on an individual basis. Even if your experience doesn''t perfectly align, you might have something we didn''t know we needed!Please note: all successful candidates will be required to undergo police checks as part of our standard recruitment process. Applicants with Australian working rights need only apply. No Agencies please.Seniority levelDirectorEmployment typeFull-timeJob functionSales and Management #J-18808-Ljbffr