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Job Title


Customer Support Associate


Company : SC Johnson Professional ANZ


Location : Sydney, New South Wales


Created : 2026-03-16


Job Type : Full Time


Job Description

Trusted Talent Advisor ANZ @ SC Johnson | Strategic InfluenceJoining the team at SC Johnson Professional ANZ makes you part of a company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets.As our Customer Support and Development Associate, you''ll support and foster relationships with our end users and Distributor partners within B2B Industrial, Institutional and Healthcare segments.You''ll be a vital member of a fun, lean team, delivering exceptional service, business partnering and support to not only our customers, but our internal team also.What makes this role great:No call center environmentWould suit someone starting or returning to the workforce, that has a go-getter attitudeGenuine career prospects and opportunities for cross training, development and internal growth (e.g. data analysis, marketing, sales, business support, field sales)Open to considering flex start/finish timesAbout the role:Inbound and outbound calls with our distributor partners regarding offers, promotions, technical support and sales supportLeverage cross sell opportunities and make inside sales callsRun customer satisfaction surveys and engagement reportsAssist the marketing and sales teams with event preparations, promotions and marketing campaignsWhat you''ll bring:Comfortability working across several computer systemsKnowledge if CRM (Salesforce) or similar CRM highly regardedPleasant and engaging mannerBe reliable with a can do, proactive attitudeStrong and clear written and verbal English skillsDesire to learn and grow within the businessKnowledge if CRM (Salesforce) or similar CRM highly regardedAbility to multitask and think laterally, toward future business growthBe fun, creative and open to learning within a supportive companyHold AU Perm Residency or CitizenshipCandidates must be Covid-19 vaccinatedYou''ll Get in Return:Beautiful office in Lane Cove, NSWAbility to work two days per week from home once onboarding & training completedFull kitchen facilities with breakfast itemsOnsite gym, relaxation room and tennis courtsPlentiful free onsite parkingDiscounted productsWellbeing benefits such as volunteering leave, wellness days, birthday leave, paid maternity leave, salary continuance insurance, EAP, social committee and staff/family eventsAbove statutory superannuationBe a member of a company championing a better world through sustainability and environmental protection measuresInclusion & DiversityWe believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions.We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability that enables all to bring their full contributions to the organization.Referrals increase your chances of interviewing at SC Johnson Professional ANZ by 2xSeniority levelEntry levelEmployment typeFull-timeJob functionCustomer Service, Sales, and AdministrativeIndustriesChemical Manufacturing and Wholesale Chemical and Allied Products #J-18808-Ljbffr