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Job Title


General Manager - Retail


Company : Fulcrum


Location : Sydney, New South Wales


Created : 2026-03-16


Job Type : Full Time


Job Description

A rare opportunity to take full ownership of a retail destination entering its next phase of growth.This is a leadership role for a commercially sharp, energetic, and ambitious professional who knows retail from the inside out. You will shape the business plan, guide performance, and lead a capable on-site team while working directly with the Directors to drive the next stage of growth.It is a role for someone who wants influence, visibility, and autonomy - where decisions are made quickly, and your impact is clear.The OpportunityThis is not a corporate appointment or a role buried in layers of hierarchy. It sits at the centre of a fast-growing, privately owned business that is nimble, ambitious, and investing heavily in its future.You will report directly to the Directors and work in close partnership with them to create and execute the precinct''s commercial and operational strategy. The business operates with the pace and energy of a retail brand rather than a traditional property company. You will be trusted to shape the plan and lead the people who deliver it.You will oversee leasing, marketing, and retailer relationships, supported by a strong operational and facilities team. Your remit will span commercial growth, retailer performance, brand experience, and stakeholder engagement.It is a role for someone who thrives on autonomy, is motivated by progress, and enjoys wearing multiple hats in a fast-moving environment.What You Will LeadDevelopment and delivery of the business plan in collaboration with ownershipFull commercial oversight including budgeting, forecasting, leasing, and performance managementStrategic direction of leasing and category mix, working closely with internal and external partnersManagement of retailer relationships, ensuring brands are supported and performing stronglyOversight of marketing, campaigns, and activations that elevate the destination''s profile and drive visitationLeadership of the on-site team, ensuring alignment, accountability, and operational excellenceRepresentation of the precinct with councils, business partners, and the wider communityAbout YouYou will likely come from a senior retail, fashion, or lifestyle background where you have managed P&L performance, led large teams, and influenced brand or commercial outcomes.You are commercially astute and relationship-driven, able to build partnerships across owners, retailers, and stakeholders. You are pragmatic yet creative, with an ability to make things happen.You will also bring:Experience working within a privately owned or entrepreneurial business environmentThe confidence to operate with autonomy and pace, making sound decisions without layers of approvalStrong commercial and leasing capability, with a clear understanding of what drives retail successThe energy and resilience to lead in a business where things move quickly and accountability is highA natural curiosity for how retail spaces evolve and how customer experience and brand performance connectThis Role Is For You IfYou are excited by the idea of creating the plan, not just following oneYou thrive in a business where you have access to the decision-makers and can see your impactYou enjoy variety, wearing multiple hats, and driving progress across leasing, marketing, and operationsYou bring ideas and energy and want to help shape a destination that is growing fastThis Role Is Not For You IfYou prefer corporate structure and slow-moving processesYou need hierarchy or fixed routines to feel comfortableYou are looking for a narrowly defined role focused on oversight rather than actionWhat''s on OfferSenior leadership role reporting directly to the DirectorsGenuine autonomy and trust to create and deliver the business planOpportunity to shape the next phase of a fast-growing, high-performing retail destinationModern Sydney CBD headquarters and a collaborative, non-hierarchical culture with no red tapeCompetitive executive package with performance-based incentivesIf you are ready to bring your commercial and retail expertise into a role where you can shape, decide, and deliver, we would love to hear from you. #J-18808-Ljbffr