Job Title

We''re rethinking homes for how people really live, and we''re looking for a Retail Sales Specialist to join our Sydney Showroom team to help shape the future of livingone thoughtful detail at a time.Retail at Castlery is where design, service, and experience meet giving customers a space to explore, connect, and discover the perfect pieces for their homes.What you''ll be doingEngage customers in a friendly and approachable manner, creating a positive first impression of our brand.Listen actively to customers'' preferences and requirements, providing recommendations and solutions.Responsible for the conversion of sales from walk-in customersBuild and nurture customer relationships to encourage repeat business and referrals.Handle customer inquiries, concerns, and complaints with professionalism and a problem-solving attitude.Work closely with cross-functional teams to ensure customer satisfaction are met.Assist in store operational excellence by ensuring general showroom maintenance, receiving / issuing stocks, and monthly high accuracy stock take.Perform other roles within the store such as maintaining visual standards, assisting team members, or performing operational tasks on the sales floor.What you''ll needProven track record of customer centricity and possess strong people skills (approachable, good listener, and empathetic).Ability to work in a fast-paced and dynamic environment.Commitment in giving and receiving feedback you feel there is always more to learn and are open to feedback on your performance.Commitment to quality with exceptional attention to detail.Good work ethicExcellent team player.Stay relevant and updated with furniture and consumer trends, ready to apply your learning in customer interactions.Flexibility to work weekends and holidays as required.Job InformationLocation: Supa Centa Moore Park, 2a Todman Ave, Kensington NSW 2033, AustraliaWorking hours: Retail hoursBuilt for Real Life, Designed for What''s NextAt Castlery, we''ve spent over a decade building a brand people love by designing furniture for real life durable, beautiful, and made to keep up with change.Now, we''re focused on what''s next: scaling with care, crafting better experiences, and growing a team that''s as intentional as our design philosophy.If you believe that good homes create good lives, come build with us.Apply for this job*indicates a required fieldFirst Name *Last Name *Email *Phone *Resume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfNotice Period *LinkedIn ProfilePlease select which describes you most accurately, as it relates to Australia * Select...Please state your visa subclass & visa title, if applicable. #J-18808-Ljbffr