Job Title

Join to apply for the Front Office Supervisor - Kununurra role at Discovery Parks.About UsG''day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G''day Rewards. Employing more than 2,000 people Australia-wide, G''day Group has the largest park network in the country, offering an amazing customer journey.Discovery Parks Kununurra is the only park on the edge of the lake, with diverse accommodation from luxury cabins to simple camping sites. This is the gateway to some of Western Australia''s most remarkable natural attractions.The RoleFront Office Supervisor to be the welcoming face of our park.DutiesProviding a high standard of customer serviceProcessing guest check-ins and outsAccurately using the park booking system to make reservations and manage accountsCoordinate with the Housekeeping team to track readiness of accommodationSupply guests information regarding property and local areas of interestCompleting the day-to-day office administrationMaintain excellent relationships with the park teams, residents and guestsSupervising front office staff, including training, rostering, and performance monitoringWhat We Look ForPrevious Front Office experience within the hospitality industryPassionate about delivering exceptional Guest experienceProficient computer skills, including knowledge of RMS or comparable Reservation Booking SystemExcellent communication and interpersonal skillsAbility to handle cash transactions accuratelyStrong organizational skills and attention to detailEnthusiastic and positive attitudeFlexibility to work weekends, public holidays, and evenings as neededCurrent driver''s licence essentialBenefits to YouAccommodation can be providedDiscounted accommodation at over 300 G''day Group holiday parks nationallyDiscounts with our G''day Rewards PartnersService recognition awardsAccess to Employee Assistance ProgramInternal promotions and opportunitiesHow To ApplyAre you an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry? APPLY NOW! Before receiving a job offer, candidates must consent to a Federal Police Clearance.This role may involve extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery.The G''day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment. #J-18808-Ljbffr