Job Title

Seniority levelAssociateEmployment typeFulltimeJob functionGeneral Business and EngineeringWhat This Job InvolvesThe Senior Workplace Manager leads the JLL team in forging lasting, open and collaborative relationships with clients by delivering a unique and authentic workplace experience across the assigned JLL offices. Provide and manage a comprehensive and consistent range of services across a defined geographical area, focusing on continuous improvement, operational excellence, safety, and compliance. Create an impactful client engagement strategy, build a community of workplace support ambassadors, and deliver timely, consistent workplace experience soft services and technical services. Manage facilities operations, including preventive maintenance and minor projects, while driving employee engagement, wellness, and productivity initiatives through the Human Experience Roadmap. Introduce and manage technology platforms to enhance team efficiency.About the roleLead and develop the JLL team in delivering exceptional workplace experiences across assigned offices.Manage comprehensive services with a focus on continuous improvement, operational excellence, facilities management, safety, and compliance.Develop and execute an impactful client engagement strategy, building a community of ambassadors and support team for consistent service delivery.Implement the Human Experience Roadmap, driving employee engagement, wellness and productivity initiatives.Introduce and manage technology platforms to enhance workplace team efficiency and support office digitalization.Oversee facilities operations, including preventive maintenance programs and minor projects/churn management.Foster a culture of empowerment and engagement within the team, identifying development areas and providing coaching.Develop and implement internal communication strategies to improve culture and employee engagement.Manage site budgets and participate in annual financial planning.Ensure effective stakeholder management and reporting on operational matters and workplace experience.This role may require interstate travel within JLL''s travel policy and business requirements.Sounds exciting? This is what we''re looking forExperience in all aspects of workplace (FM) delivery, preferably in a corporate environment.Experience managing budgets and preparing financial reports.Excellent time management and communication skills.Experience in building and managing teams remotely.Ability to build productive business and stakeholder relationships across all levels.Ability to manage multiple projects independently.Comprehension of Mechanical & Engineering services to ensure services are managed, although technical qualification/background is not mandatory.One or more globally/regionally recognized certifications in Facility management, PMP, Health and Safety, Human Experience, etc., would be an asset.MS Office proficiency.About JLLAt JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of realestate experience, we are continually pursuing brighter ways of working. We bring to life a Brighter Way in all that we do by seeking better, smarter, and more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.What you can expect from usWe don''t just accept that we are a place of many different people; we embrace, celebrate, and proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. For more than a decade we have ranked among the World''s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability, and people of all ages, religions and races. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.Apply today, quoting job reference number LMREQ469706 #J-18808-Ljbffr