Job Title

Senior Luxury Jewellery Sales ConsultantEcali Fine Jewellery is a prestigious retail company located at 91 Rokeby Rd, Subiaco, Western Australia. With a well-established presence in Perth, WA, Ecali Fine Jewellery is known for its exquisite luxury jewellery collections and exceptional customer service. The company prides itself on its commitment to quality craftsmanship and unique designs, making it a destination for discerning customers seeking bespoke and designer jewellery pieces.Role DescriptionAs a Senior Luxury Jewellery Sales Consultant at Ecali Fine Jewellery, you will be responsible for providing exceptional customer service and driving sales in our prestigious family-owned boutique in Subiaco. We are a small team who are very conscious of a work life / home life balance. This can be a full-time role or part time role and will be crucial in delivering an unparalleled shopping experience to our discerning clientele.What you''ll be doingEngage with customers, understand their needs and preferences, and provide personalised recommendationsBuild and maintain strong, long-term relationships with clients by delivering exceptional, personalised service.Client relationship management experience is preferred to foster enduring relationships with both new and existing clients.Act as a trusted advisor, guiding clients through significant emotional purchases such as engagement and wedding rings.Demonstrate and explain the features and benefits of our exclusive jewellery collectionsProcess sales transactions and handle payments accuratelyMaintain an impeccable store appearance and ensure product displays are visually appealingWhat we''re looking forExperience in either luxury retail or jewellery industry is sufficient to meet our requirementsWeekend availability is required as part of your flexible working schedule.Exceptional customer service skills and a passion for providing a premium shopping experienceStrong product knowledge and the ability to educate customers on the unique features of our jewelleryComprehensive jewellery product training will be provided from the beginning as no prior product knowledge is requiredExcellent communication and interpersonal skills, with the ability to build rapport with customersAttention to detail and a meticulous approach to maintaining store presentation standardsFlexible and adaptableA team player who is willing to support colleagues and contribute to the overall success of the storeValid work visa or Australian work rights are acceptable for this position.Ability to build and maintain client relationshipsPrevious experience in luxury retail is advantageousCertification in Gemology or Jewellery Design is a plusSeniority levelMid-Senior levelEmployment typeFull-timeJob functionDesign, Art/Creative, and Information TechnologyIndustriesRetail #J-18808-Ljbffr