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Job Title


Performance Monitoring Specialist


Company : Towcha People


Location : Ballarat, Victoria


Created : 2026-03-16


Job Type : Full Time


Job Description

Our ClientOur Client operates in a complex, performance-driven environment where strong governance, measurement, and reporting are critical. The culture is pragmatic, collaborative, and outcome focused, with a strong emphasis on data-led decision making and continuous improvement across operations. You will work closely with cross-functional teams and stakeholders to deliver performance insights that genuinely shape decisions.What you''ll doAnalyse performance measures across operational, financial, and customer satisfaction metricsDeliver accurate, timely operational and performance reporting to stakeholdersIdentify trends, insights, and opportunities to lift performance and quality outcomesSupport KPI design, PMO-style reporting rhythms, and performance measurement improvementsCollaborate with cross-functional teams to gather, validate, and interpret dataPresent clear reporting narratives, including insights and practical recommendationsContribute to decisions that impact multiple teams and functionsSupport capability uplift through sharing best practice and mentoring where neededRequirementsCurrent NV1 security clearance (required)Experience in performance reporting, KPI design, and PMO-style reporting cadenceStrong analytical skills with the ability to turn data into insights and actionsConfident communicator who can present reporting clearly to varied stakeholdersProven ability to manage competing priorities and collaborate across teamsBenefitsWe recognise that diverse perspectives fuel innovation. Studies show that women and people of colour are less likely to apply for positions unless they meet every qualification. We encourage you to apply even if you don''t tick every box. If you have the capability and the intent, we want to hear from you. You might be the right person for this role or another opportunity we are supportingOnboarding noteSuccessful candidates will be required to sign NDAs and complete background checks, including a financial screen. A signed Permission to Represent (PTR) including the role title is required with your application. #J-18808-Ljbffr