Job Title

About InDebtedInDebted provides futurethinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences all so we can change the world of consumer debt for good. Founded in Australia, today we''re a team of over 300 people living and working around the world. We''re rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We are a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human.About The RoleThe Business Development Manager is a critical driver of InDebted''s growth across the Australian market. This senior sales role is responsible for identifying, pursuing, and closing new business opportunities while expanding relationships within our existing client portfolio. You will be the face of InDebted to prospective and existing corporate clients, leading the full sales cycle from initial prospecting through contract negotiation and seamless handover to our Client Success team. Your success will be measured by your ability to drive revenue growth, exceed sales targets, and position InDebted as the partner of choice for innovative collections and receivables management solutions. This is a highimpact, targetdriven role for an ambitious sales professional who thrives on building relationships with Csuite and senior decisionmakers, navigating complex sales cycles, and consistently delivering results in a competitive market. This position reports directly to the Managing Director, Australia a newly appointed strategic leadership role focused on accelerating InDebted''s growth trajectory across the Australian market. As a key member of the Australian team, the Business Development Manager will work in close partnership with the MD to execute our ambitious expansion strategy. This role is instrumental in taking InDebted to the next level driving market penetration, establishing InDebted as the category leader in innovative collections solutions, and building the foundation for sustained growth across Australia. You will have direct access to senior leadership, significant autonomy in shaping sales strategy, and the opportunity to make an immediate, measurable impact on the company''s success. This is a careerdefining opportunity for a sales leader ready to be part of something transformational.Key ResponsibilitiesDevelop and execute comprehensive growth strategies and plans aligned with InDebted''s Australian market objectives and revenue targetsOwn and drive the complete sales cycle from prospecting and lead qualification through to proposal development, negotiation, and contract closureIdentify and map business strengths and customer needs to position InDebted''s value proposition effectivelyBuild and maintain a robust sales pipeline with consistent coverage of 35x quarterly quotaResearch and identify viable business opportunities and income streams across target industry verticals including utilities, telecommunications, financial services, retail, and healthcareConduct indepth market analysis to identify new market segments and customer needsPrepare and deliver compelling sales presentations and product demonstrations to senior stakeholders and Csuite executivesLead complex, multistakeholder negotiations to secure favourable commercial terms while maintaining strong client relationshipsAchieve and exceed monthly, quarterly, and annual sales targets and KPIsFollow industry trends both locally and internationally to identify emerging opportunities and maintain competitive advantageManage and retain relationships with existing clients, serving as their primary strategic contactIncrease client base through systematic prospecting, networking, and relationshipbuilding activitiesConduct regular business reviews with key clients to ensure satisfaction, identify expansion opportunities, and reinforce InDebted''s valueAddress client concerns and escalations promptly, working collaboratively with internal teams to deliver solutionsIdentify upsell and crosssell opportunities within the existing client portfolioBuild longterm, trusted partnerships with clients by demonstrating deep understanding of their business challenges and objectivesDevelop comprehensive, customized business proposals that clearly articulate InDebted''s value proposition and demonstrate ROILead responses to RFPs, RFQs, and tenders for collections and creditrelated servicesDraft and review commercial contracts in collaboration with Legal and Finance teamsEnsure all proposals and contracts reflect competitive pricing structures while maintaining healthy profit marginsNegotiate commercial terms, service level agreements, and pricing with prospective and existing clientsEnsure all agreements adhere to Australian regulatory requirements and InDebted''s compliance standardsMaintain indepth knowledge of InDebted''s product suite, technology platform, and unique value propositionDevelop and maintain expertlevel understanding of the Australian collections and receivables management industryStay informed on regulatory changes, compliance requirements, and industry best practicesMonitor competitor activities, market positioning, and pricing strategiesRepresent InDebted at industry conferences, networking events, and professional forumsShare market intelligence and competitive insights with Product, Marketing, and Leadership teamsMaintain accurate and uptodate records in CRM system (Salesforce) including all activities, opportunities, and forecastsProvide regular sales forecasts and pipeline reports to leadershipReport on successes, challenges, and areas requiring improvement or supportCollaborate closely with Marketing to align on campaign strategies, lead generation activities, and content developmentWork with Client Success teams to ensure smooth client onboarding and transition from sales to service deliveryPartner with Product and Operations teams to communicate client feedback and influence product roadmapHelp build and train the sales team as InDebted expands its Australian presenceKey AccountabilitiesMeet or exceed assigned quarterly and annual sales quotasMaintain minimum pipeline coverage ratiosAchieve target win rates and average deal sizesDeliver accurate sales forecasts with 95%Submit all required reports and forecasts on timeRespond to all client inquiries and internal requests within 24 hoursEnsure all activities align with InDebted values and compliance requirementsQualifications & ExperienceMinimum 5+ years of proven B2B sales experience in corporate or enterprise environmentsDemonstrated track record of consistently meeting or exceeding sales quotas and revenue targetsExperience managing complex, multistakeholder sales cycles with deal values of $100K+ AUDProven ability to prospect, qualify, and close new business independentlyStrong experience in account management and growing existing client relationshipsExcellent presentation and communication skills with ability to influence Csuite executivesProficiency in CRM systems (strongly preferred) and Microsoft Office suiteBachelor''s degree in Business, Marketing, Commerce, or related field (or equivalent experience)Legal right to work in AustraliaBackground in financial services, fintech, SaaS, or professional services sales (highly desirable)Experience in the collections, debt recovery, credit management, or BPO industries (highly desirable)Existing network of contacts in target industries (financial services, utilities, telecommunications) (highly desirable)Postgraduate qualifications or professional sales certifications (highly desirable)Knowledge of Australian collections regulations and compliance requirements (e.g., ACCC, ASIC guidelines) (highly desirable)Specific RequirementsValid Australian driver''s licenceWillingness to travel regularly across Australia (approximately *****% of time)Ability to work flexible hours to accommodate client schedules and time zonesBased in Sydney or Melbourne (preferred) or willing to relocateComfortable working in a fastpaced, highgrowth technology environmentKey CompetenciesStrategic Selling Develops and executes account plans; navigates complex organizations to identify decisionmakers and influencersConsultative Approach Asks insightful questions to uncover client needs and positions solutions accordinglyCommercial Acumen Understands financial drivers, ROI models, and pricing strategiesNegotiation Mastery Achieves winwin outcomes while protecting margin and maintaining relationshipsExecutive Presence Communicates confidently and credibly with senior stakeholdersPersuasive Communication Articulates value propositions clearly in written and verbal formatsActive Listening Seeks to understand before being understood; demonstrates empathyPresentation Skills Delivers engaging, professional presentations tailored to audience needsClient Focus Genuinely committed to understanding and solving client challengesNetworking Builds and leverages extensive professional networksTrust Building Establishes credibility through reliability, transparency, and competenceStakeholder Management Manages multiple relationships across complex organizational structuresGoal Achievement Selfmotivated to meet and exceed targets consistentlyResilience Maintains energy and optimism in the face of setbacks or rejectionInitiative Proactively identifies opportunities and takes action without being directedAccountability Takes ownership of results and follows through on commitmentsMarket Intelligence Stays informed on industry trends, competitive dynamics, and regulatory changesStrategic Thinking Sees the bigger picture and connects activities to business outcomesFinancial Literacy Understands P&L impact, pricing models, and contract economicsProblem Solving Analyzes situations thoroughly and develops creative solutionsPipeline Management Effectively manages sales pipeline to ensure consistent deal flowTime Management Prioritises highvalue activities and manages multiple opportunities simultaneouslyAttention to Detail Ensures accuracy in proposals, contracts, and CRM documentationProcess Discipline Follows established sales processes and methodologies consistentlyChange Agility Thrives in dynamic, fastpaced environmentsContinuous Improvement Seeks feedback and actively works to develop new skillsTechnology Adoption Quickly learns and leverages new tools and platformsMarket Adaptability Adjusts strategies based on market feedback and changing conditionsCompensation & BenefitsBase Salary & Commission Generous base salary commensurate with experience, uncapped commission structure with accelerators for overachievement, clear, transparent commission plan with monthly payouts, ontarget earnings significantly above market for top performersBenefits Package Flexible working arrangements (hybrid work model), professional development opportunities and learning budget, modern technology and tools to support your success, collaborative, highenergy team environment, regular team events and celebrations, health and wellness programs, employee referral bonuses, career progression opportunities in a rapidly growing global companyPerformance MeasuresQuarterly and annual sales quota attainment (weighted 50%)New client acquisition volume and value (weighted 20%)Pipeline generation and coverage (weighted 10%)Client satisfaction and retention rates (weighted 10%)CRM data accuracy and activity metrics (weighted 5%)Collaboration and adherence to InDebted values (weighted 5%)Application ProcessCurrent resume/CVCover letter outlining your relevant sales experience and why you''re interested in InDebtedExamples of your sales achievements (e.g., quota attainment, significant deals closed)$130,000 - $150,000 a yearOur benefits packages vary depending on region and role requirements. Our talent acquisition team will be able to share more during the recruitment process.Seniority levelMidSenior levelEmployment typeFulltimeJob functionBusiness Development and SalesFor Recruiters: We appreciate the interest of all candidates and recruitment agencies, however for this role we are managing this hiring process internally and will not be accepting applications through recruitment agencies. Thank you!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.InDebted is an Equal Opportunity Employer.#J-*****-Ljbffr #J-18808-Ljbffr