Job Title

Join to apply for the Customer Service Specialist role at TSA Group - Australia2 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Specialist role at TSA Group - AustraliaJoin the TSA Family and Elevate Your Career with Telstra!Are you ready to be part of a team that has been creating positive and memorable customer experiences for over 25 years? At TSA, we pride ourselves on our longstanding partnership with Telstra, Australia''s leading telecommunications company. Our business is built on the dedication of passionate customer service and sales professionals, and we''re excited to welcome new team members in Adelaide as we continue to grow. This is the perfect opportunity for anyone looking to start their journey with an entry-level position, we know a new role can be stressful, which is why the support will still be there even after you leave training!Why You''ll Love Working with Us:Supportive Team Environment: Work alongside managers and senior team members dedicated to helping you succeed.Meaningful Work: Support everyday customers across Australia by selling solutions they truly need.Great Working Hours: You''ll work a rotating schedule Monday to Friday between 7:30 AM and 6:30 PM, no weekends!Fantastic Benefits: Yearly retention bonuses, awards, prizes, discounts on health insurance, local cafes and more.Career Growth: Regular social gatherings, ongoing professional development, career progression, and comprehensive training.Work-Life Balance: After three months, and once you''ve mastered our training, work from home two days per week!What You''ll Be Doing:Answer inbound calls from everyday customers, representing and promoting a wide range of Telstra services.Provide expert advice tailored to customer needs and lifestyles.Use effective communication skills to empathize with and understand customers.Confidently de-escalate any customer grievances.Be flexible with hours to ensure we''re there when our customers need us.What Makes You Perfect for This Role:Excellent communication skills with the ability to listen, empathize, and engage in friendly conversation.Strong computer literacy and multi-tasking abilities.Self-motivation and a desire to push yourself to new heights.Openness to learning new skills, implementing them, and celebrating your successes.Resilience and the ability to perform at your best.A solution-oriented mindset, always ready to resolve problems.A fixed internet connection and a suitable work-from-home setup.Availability to work Monday - Friday, 7:30 am - 6:30 pm schedule.If you''re ready to make a difference and grow with a company that values your contributions, we want to hear from you! Apply now to become a vital part of our team and start your journey with us.Want to know more? Check out our social media pages:Website: tsa_group_LinkedIn:vigilant against fraudulent job offers. We never ask for financial details during our recruitment process and legitimate communication will come from official TSA Group email addresses (e.g. @tsagroup.com.au). Your safety matters. If you receive a suspicious job offer, do not respond and report it to [email protected] levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionCustomer ServiceIndustriesComputers and Electronics Manufacturing, Manufacturing, and Consumer ServicesReferrals increase your chances of interviewing at TSA Group - Australia by 2xSign in to set job alerts for "Customer Service Specialist" roles.Adelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 19 hours agoAdelaide, South Australia, Australia 6 days agoHindmarsh, South Australia, Australia 5 days agoAdelaide, South Australia, Australia A$82,657.00-A$91,222.00 1 week agoAdelaide, South Australia, Australia 4 weeks agoAdelaide, South Australia, Australia 3 days agoAdelaide, South Australia, Australia 2 days agoAdelaide, South Australia, Australia 2 years agoCustomer Care Specialist - $5,000 sign on bonusOld Reynella, South Australia, Australia A$70,000.00-A$85,000.00 3 weeks agoRoyal Park, South Australia, Australia 1 week agoParkside, South Australia, Australia 20 hours agoRosewater, South Australia, Australia 1 month agoAdelaide, South Australia, Australia 5 days agoAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 5 months agoMile End, South Australia, Australia 7 months agoGolden Grove, South Australia, Australia 2 weeks agoModbury North, South Australia, Australia A$50,000.00-A$55,000.00 1 week agoAdelaide, South Australia, Australia 6 hours agoBedford Park, South Australia, Australia 1 day agoAdelaide, South Australia, Australia 2 weeks agoASO2 Regional Customer Service Officer (multiple)Adelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 2 weeks agoHallett Cove, South Australia, Australia 4 months agoAdelaide, South Australia, Australia 1 week agoDavoren Park, South Australia, Australia 6 months agoHectorville, South Australia, Australia 2 days agoPiccadilly, South Australia, Australia 2 days agoWe''re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr