Job Title

Travel Trade Recruitment provided pay rangeThis range is provided by Travel Trade Recruitment. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.Base pay rangeA$78,000.00/yr - A$78,000.00/yrDirect message the job poster from Travel Trade RecruitmentAre you an experienced leader within the travel industry looking to take the next step in your career in 2026?This is an exciting opportunity to join a well-established travel wholesaler where you will lead a high-performing reservations team and help deliver exceptional service to travel agents and their clients.In this role, you''ll lead a reservations team, developing their skills, lifting service standards, and supporting them to meet performance goals while keeping daily operations running smoothly.What You''ll Do:Lead, coach and develop a team of reservation consultants to deliver outstanding service and meet performance targetsOversee daily operations of the reservations team, ensuring smooth workflow and high service standardsSupport sales performance by managing team KPIs, monitoring results, and taking calls where requiredFoster a positive, collaborative, and motivated team environmentAssist with recruitment, onboarding, and ongoing staff developmentHandle escalated enquiries and provide solutions to complex issuesCollaborate with peers across the business to ensure consistent service deliveryWhat We''re Looking For:Experience managing a team in the travel or tourism sectorStrong coaching and people management skills, including setting KPIs and driving performanceExcellent customer service and sales experienceAbility to think proactively, solve problems and create a productive, fun, and results-driven workplaceStrong communication, planning, and organisational skillsWhy You''ll Love It:Competitive Salary PackageAmazing staff travel discounts and industry perksOngoing training and professional development opportunitiesInclusive, collaborative, and supportive team cultureApply Now or email your CV to [email protected] a confidential chat, call 02 9119 8744Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionSales, Customer Service, and ManagementIndustriesTravel Arrangements, Hospitality, and Airlines and AviationReferrals increase your chances of interviewing at Travel Trade Recruitment by 2xSign in to set job alerts for "Tour Leader" roles.Product Guide (Retail Sales Associate)- Full TimeSydney, New South Wales, Australia 3 days agoWe''re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr