Job Title

OverviewELMO Software is hiring an Account Manager to represent the full range of ELMO solutions to assigned clients. Reporting to the Regional Account Director, the Account Manager is responsible for driving revenue and delivering value to customers through effective management of client relationships and internal resources.Who we areFounded in 2002, ELMO Software has established itself as a leading provider of innovative HR technology solutions, proudly serving over 2,000 mid-sized organizations and more than one million end users across Australia, New Zealand and the UK. Our ISO-certified solutions cover the entire employee lifecycle, empowering HR professionals to effectively manage their workforce and contribute to strategic decision-making. We unleash the impact of HR with a flexible, scalable HRIS that integrates into existing processes using automation and data analytics.Life & cultureJoin an extraordinary team dedicated to making a significant impact in an authentic, collaborative, and vibrant work environment where creativity thrives. You will be supported through challenges, inspired to push your boundaries, and celebrated for your contributions.BenefitsHybrid work setup - 3:2 splitPaid parental leave - 12 weeks primary, 6 weeks secondaryBirthday leave, YOU day each year, and connect-people leave (up to 2 weeks work-from-anywhere)In-house learning and development initiativesELMO social and diversity clubsMental health/EAP programsFlare Benefits (discounts, novated leasing, salary sacrifice)ValuesReimagine What0s PossibleObsess over CustomersHelp Others ThriveBe Fearlessly OptimisticResponsibilitiesRevenue Generation: Generate targeted revenue within a portfolio.Client Management: Proactively assess, clarify, and validate client needs on an ongoing basis. Manage internal resources to maximize the scope of client solutions.Salesforce Management: Maintain a strong pipeline and ensure information is updated in the ELMO CRM (Salesforce).Client Retention: Maintain high customer satisfaction ratings that confirm 100% retention of contract value.Skills and ExperienceMinimum 3 years'' experience in B2B business developmentMinimum 2 years'' experience in business development within technology or SaaSPrevious experience with HR & Payroll technology is preferredAbility to travel to clients as frequently as necessary; in-person and virtual meetings are essentialExcellent listening, negotiation and presentation skillsExcellent communication skills (written and verbal)Proven ability to manage multiple projects with attention to detailApplyApply now and be part of the team shaping the future of work at ELMO!ELMO Software Pty Ltd is an equal opportunity employer, and we encourage applicants from diverse backgrounds to join our team. We are committed to advancing reconciliation at ELMO through our Reflect Reconciliation Action Plan (RAP).ELMO is committed to responsible, secure, and safe AI and aims to achieve ISO 42001:2023 certification while adhering to ISO 27001:2022 security policies to protect data privacy and security.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionSales, Information Technology, and Human ResourcesIndustries: Human Resources Services #J-18808-Ljbffr