About Digital ArmourWe''re Digital Armour, a multi-award-winning Australian technology leader transforming businesses through AI consulting, business applications, and managed services. We partner with Microsoft, Telstra, Cisco, and Sophos to deliver cuttingedge solutions.At Digital Armour, we''re not your average MS. We''re building digital teammates, deploying AI copilots, and helping organisations transform how they work - from councils and manufacturers to notforprofits making real community impact.The RoleNow, we''re looking for a Level 2 Engineer who''s ready to go beyond break/fix - and become part of the next generation of intelligent, cyberresilient service delivery.What You''ll DoDeliver exceptional remote and onsite support that goes beyond "fixing" - proactively optimising client environments.Solve complex technical challenges across M365, networking, and infrastructure.Support and mentor Level 1 engineers while leading proactive problem prevention.Work on cyber and infrastructure projects that transform how clients operate.Deliver securityfirst managed services using advanced monitoring and automation tools.Be the goto technical expert that clients trust, and teammates learn from.Keep every client interaction fast, professional, and humancentred - because people are at the heart of everything we do.Why You''ll Love It HereCompetitive salary + performance incentivesFunded training and certification roadmap (Microsoft, AI, Cyber, Leadership)Clear growth pathways: from L2 L3 Specialist or Project Engineer - your next step is clear.A culture where learning, laughter, and innovation are celebratedWork that matters - supporting midmarket and enterprise clients creating real community impactCyber Leadership: Work with advanced security stacks and zerotrust frameworks.Culture That Cares: We celebrate wins, fund your certifications, and back your career ambitions.You''re perfect for this if...You''re curious, collaborative, and want to do meaningful work that blends tech, people, and purpose.Apply today and help shape the future of managed services - powered by AI, built on integrity, and driven by impact.Digital Armour is an equal opportunity employer committed to diversity and inclusion. #J-18808-Ljbffr
Job Title
Level 2 Service Desk Engineer