Job Title

Customer Service OfficerLocation: Concentrix, Clear Island Waters, Queensland, AustraliaAbout the RoleWe are growing fast and looking for amazing Customer Care Advisors to join our Robina Contact Centre team, supporting vulnerable Australians to access important entitlements.No call centre experience necessary but customer service skills are a must!Key Role DetailsHourly rate of $28.74 + 12% SuperannuationMonthly incentives up to $480 (up to $5,760 per year on a prorated basis)Fulltime rotating rosterJanuary or February start datesFulltime paid trainingMonday to Friday rotating roster 8 am 7 pmSaturday availability as requiredCentrally located next to Robina Town CentreBenefitsCareer stability permanent opportunity with a global company, 80% of frontline managers promoted from within.Engaging and comprehensive paid training.A diverse and inclusive work environment.Concentrix calendar of events.Fantastic amenities: shared employee space with chillout zone, pingpong table, free baristastyle coffee, fruit baskets delivered weekly.RequirementsMust be an Australian citizen and at least 18 years of age.Eager to work toward goals and targets.Confident and capable in using computers and systems.Passionate about customer service.Keen to learn new skills and refine existing ones.Excellent verbal and written communication skills.Other InformationApplicants must be at least 18 years of age and pass a police check and other preemployment checks.Concentrix is dedicated to creating an inclusive and supportive work environment that values diversity in all forms. We invite applications from people of all cultures, abilities, backgrounds, and particularly from First Nations communities. Adjustments during the recruitment process will be accommodated.Apply now to join a team creating gamechanging journeys for employees and customers. #J-18808-Ljbffr