Job Title

Join to apply for the Senior Business Analyst - AI role at Woolworths Group.The role acts as a critical bridge between deep technical innovation and commercial value within the CustomerX digital service tribe. Based in a hybrid model in Surry Hills, you will lead the definition and delivery of AIdriven solutions that improve customer and team experiences.What you''ll doServe as the bridge between technical possibilities and realworld business value, ensuring all stakeholders are aligned on the product vision.Assist the product team in building and maintaining a highquality backlog that maps each requirement and user story to the broader product strategy.Partner with Data Scientists to evaluate AI use cases and determine how Generative AI or Predictive Analytics can solve highvalue customer and team friction points.Collaborate with crossfunctional teams to identify and solve the most valuable problems through innovative digital solutions.Translate complex needs into highquality user stories, incorporating personas and acceptance criteria to ensure features are testable.Formulate detailed technical user stories for AI integrations, focusing on how APIs deliver realtime data to models to personalise the customer and team journey.Ensure all collaborative decisions provide the targeted outcome for the customer, the business, and the Tribe''s mission.What you''ll bringA strong background in digital environments, combining business acumen with technical knowhow for successful product launches.What you''ll experienceCommitment to flexibility through aignty model that blends office and remote work.Highimpact role supporting teams who enrich communities. , Ani network.Programs supporting wellbeing, including 24/7 access to the Sonder app.Progressive leave policy providing space for what matters to you.Team discounts and a rewards program celebrating purposedriven work.Everyone belongs at Woolworths GroupWe recognise the value of diverse experiences and backgrounds in innovating and solving problems. The group is committed to creating an inclusive workplace where everyone feels they belong and can reach their full potential.Seniority levelMidSenior levelEmployment typeFulltimeJob functionInformation TechnologyIndustriesIT Services and IT Consulting #J-18808-Ljbffr