Job Title

Senior Field service engineer_(PLC&EM)Job purposeDeliver technical service to customers in the region, maintain served install base operation in normal include low level control (PLC), electrical and mechanical parts, as well as troubleshootingMaintain and develop customer satisfaction by deliver solid result, professional attitude and continual improvement of system performance.ScopePreventive maintenance and corrective maintenanceTroubleshooting and problem solvingEvaluation system performance and continual improvementQualification and abilitiesIn the position of field service engineer you''ll make an important contribution to the goal of achieving the highest possible customer satisfaction, focusing on the continuity of customers'' processes. That means you''ll need an enthusiastic and proactive attitude and a flexible working approach.University degree major in automation, control engineering or mechatronics with at least 3 to 5 years relevant working experienceExcellent reading, written and oral skills in English languageKnowledge of controls (including PLC/industrial PCs), electrical/mechanical systems and networks related automated baggage handling systems or material handling systemResponsibilitiesYou will be responsible for ensuring that the preventive maintenance of our material handling systems is carried out properly, as agreed in the maintenance contracts with customers. you''ll be responsible for solving them on your own initiative.Participant site installation, commissioning and service take over if anyDaily monitoring of equipment conditionCarry out preventive and corrective maintenance on siteThe first service desk in local work with global service deskSolve mechanical, electrical and automation controls issues independently or by remote supportSpare parts management and proposal to customer for make sure system operation normallyMaintain work report properlyCommunicate with internal and customer to implement changes, e.g. retrofit, upgradeList of key activitiesInstallation, commissioning, service take overPrepare & execute service visitsReport service visits and make recommendationsAdvise and perform optimizations for systemsAnalyze the performance of systemsSolve problemsThe first service contact to response technical clarificationFault finding and diagnose for system hardware and control systemBuild and/or change system hardware and software configurationPreventive and corrective maintenance in automation control systemAdditional info/ skillsGood communication skillResult orientationAppropriate ConductCustomer-orientation/ Service ProvisionDecisivenessDisciplineEvaluating/JudgementSafety AwarenessSelf-confidence/ IndependenceStress ResistanceWork patternNighttime/Daytime including stand byDifferentiatorSet priorities, distributes work, follow up progress and quality.Methodologically analyzing and improving mid setWorks systematicallyImproves own working methodsWork under pressure #J-18808-Ljbffr