Job Title

Job SummaryRed Hat''s Technical Sales team seeks a highly energized and selfmotivated technical expert to join us either in Sydney or Melbourne, to reduce the time to value and optimize customer outcomes, enabling customer adoption of Red Hat products and technologies. Leveraging an engagementbased delivery model, you will work with customers adopting Red Ansible. You will assist customers with integrating Red Hat products in their enterprise IT environments, supporting the migration of application workloads, and collaborating across functions to identify and overcome technical and organisational blockers to adoption.Primary Job ResponsibilitiesExecutes and documents technical engagements, as defined by the Customer Success Plan initiatives, that advance the adoption and growth in consumption of Red Hat products.Conducts reviews of the customer''s environment and applications to ensure they are wellarchitected following Red Hat product best practices.Identifies and aggregates technical adoption blockers discovered across multiple customers and their solutions into common patterns and sales play resources.Be the Voice of the Customer. Share insights and best practices and connect with product leaders to remove technical barriers to adoption.Be curious and proactive, staying abreast of Red Hat''s ecosystem and technology changes.Required SkillsExperience with and intimate knowledge of DevOps/Automation tools such as Ansible, CI Tools, Git, Python (or other similar/relevant experience)Significant technical experience in at least one major IT domain, such as:Infrastructure-as-a-Service (IaaS) or Platform-as-a-Service (PaaS) solutionsLinux-based workloadsContinuous integration (CI) and continuous deployment (CD) pipelineNetwork technologies like Cisco, Juniper, CheckpointKubernetes and container-based deploymentsPublic cloud providers such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud, or IBM CloudWindows-based environment managementInfoSec / Security OperationsIT Service Management / OperationsAbility to understand people and processes related to automation use cases in order to translate these into automation scripts, effort estimation and integration requirementsProven & strong system administration and troubleshooting experience with Red Hat Enterprise Linux, other Linux platforms, or Unix in a production environmentAbility to lead and deliver consultative type customerfacing engagementsExtensive experience working in enterprise software and Software-as-a-Service (SaaS) from a development, engineering, support or Quality Assurance (QA) perspectiveProficient verbal and written English communication skills, with an ability to convey complex information to customers both clearly and conciselyDemonstrable presentation and facilitation skillsExperience in defining and gathering goals, requirements, and defining outcomes, which can be used to drive work done and outcomes with customersWillingness to travel within the region, visit customers and partners, attend conferences and other eventsOne or More of The Following Is a PlusExperience in scripting and coding (especially Python).Experience with Kubernetes and containers-based platforms such as OpenShift.Any Red Hat certification.About Red HatRed Hat is the world''s leading provider of enterprise open source software solutions, using a communitypowered approach to deliver highperforming Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from inoffice, to officeflex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We''re a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.Inclusion at Red HatRed Hat''s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.Equal Opportunity Policy (EEO)Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.Seniority level: Not ApplicableEmployment type: FulltimeJob function: Design, Art/Creative, and Information TechnologyReferrals increase your chances of interviewing at Red Hat by 2x. #J-18808-Ljbffr