Job Title

Overview Job Type: Permanent position | Casual position Responsibilities Centrelink are seeking friendly, organised, and customer-focused Services Officers to support front-of-house service delivery. The Services Officer is often the first point of contact for customers and plays an important role in ensuring people are welcomed, checked in, and supported to access basic services and entitlements. Key responsibilities include: Greeting customers in a professional and respectful manner Checking customers in and managing appointments or waiting lists Issuing BasicsCards and providing basic information on their use Assisting customers with general enquiries and directing them to appropriate staff or services Completing routine reporting and record keeping Undertaking computer-based tasks with accuracy Working collaboratively with team members to support service delivery Note This description keeps the original job information and language aligned with the responsibilities listed above. There are no additional notices or boilerplate included. #J-18808-Ljbffr