Job Description - Assistant Bars Manager (HOT0C145)Hilton Adelaide is centrally located, overlooking Victoria Square. The hotel has 377 rooms ranging from guest rooms to the executive floor and suites. Hilton Adelaide offers unrivalled conference and events facilities comprising of 19 meeting rooms. It is the only 5-star hotel in Adelaide able to host 500 delegates to meet, eat and sleep, all under one roof.What will I be doing?As an Assistant Bar Manager, you will manage the bar service to offer high quality, efficient beverage service that adds to superior guest experience. Specifically, you will be responsible for performing the following tasks to the highest standards: Assist the Outlets Manager in overseeing the daily bar operations, ensuring a high standard of service and customer satisfaction Manage and implement bar policies, procedures, and standards to ensure smooth and efficient service delivery Train, motivate, and supervise bar staff, fostering a positive and collaborative work environment Monitor inventory levels, assist with ordering supplies, and manage stock control to minimize wastage Ensure compliance with health and safety regulations, as well as licensing laws Handle customer inquiries and complaints professionally, ensuring a positive experience for all guests Collaborate with the kitchen team to coordinate food and beverage service during peak timesWhat are we looking for?As an Assistant Bar Manager within Hilton brands, you will consistently represent our commitment to exceptional guest experiences while working collaboratively with other team members. To excel in this role, you should demonstrate the following attitudes, behaviours, skills, and values:Customer service experience in supervisory or above capacityA warm personality, attentive and smartly presentableAn ability to listen and respond to demanding Guest needs with problem resolution and guest satisfaction a priorityExcellent leadership, interpersonal and communication skillsAccountable and resilientCommitted to delivering high levels of customer serviceAbility to work under pressureFlexibility to respond to a range of different work situationsModerate IT proficiency is requiredPreferred qualifications and attributes include:Previous experience in similar rolePassion for delivering exceptional levels of guest serviceTeam Member Travel Program:discounted hotel nights from $70 per night around the world with GO HILTONMonthly dry-cleaning allowanceYear-round recognitionOpportunities for career progression within our teamExcellent work environment and cultureAccess to Hilton University training, offering more than 2500 learning programs25-40% off Food and Beverages(subject to individual outlets)Discounted Bupa health coverWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!Join us at Hilton Adelaide and help create unforgettable moments for every guest.We Are Hilton: Hospitality, Integrity, Leadership, Teamwork, Ownership, Now! #J-18808-Ljbffr
Job Title
Assistant Bars Manager