Job Title

Have you ever dreamed of working at the airport? Well this is your chance to join the worlds leading Ground Handler at Darwin Airport!The Passenger Services Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional and safe passenger service functions of check-ins for passenger handling and/or lead gate agent duties while ensuring all regulatory requirements are met.We''re currently recruiting on a casual basisApprox. 16 - 20 hours per week with the ability to pick up more hoursPrimary Duties and ResponsibilitiesDeliver a high standard of customer service for all client airlines and ensure all customer service requirements are met in a timely, efficient and professional manner, at all times.Carry out passenger check in duties and other duties commensurate with the passenger service for customer airlines.Ensure that necessary paperwork is completed on time and that all reporting is completed as per service delivery agreements and company requirements.during disrupted or delayed services;who require special assistance such as wheelchair assistance to and from aircrafts.Ensure compliance with OH & S Regulations and Company OH & S Policies to ensure safety of passengers and other employees; taking corrective action where required.To report any incidents immediately and maintain awareness and obligations involved in reporting incidents.Ensure all procedures are carried out within the regulations as set out by the individual requirements of client airlines.Build strong working relationships with all dnata Airport Services team member and client airline employees / delegates.Promote and maintain a positive company image (including grooming, behaviours and service).Lead and participate as a team member to ensure work and company requirements are communicated accurate and in good time.Follow direction during shift to achieve required timely aircraft scheduled departures (100% On Time Performance).Comply with dnata Standard Operating Procedures and Policies.Liaise professionally with internal and external clients and stakeholders.What we offer in returnOpportunity to work for a Global companyGreat team environmentExtensive training and supportFree onsite parkingUniform, PPE and ID cards providedYou must be willing to undertake a Pre-employment medical testYou must be willing to undergo an Australian Federal Police Security checkYou will also need a valid drivers licenseAbility to handle baggage up to 32kgExcellent communication skills Verbal and WrittenHigh level of customer service skillsMotivated and capable of committing to rostered shifts spanning 24 hours / 7 days a week including morning, evenings and weekend.Minimum of 1 year experience in customer service-oriented rolePlease note that employment with dnata Airport Services Pty. Limited is conditional upon a satisfactory security clearance (ASIC) and a pre-employment medical/Drug & Alcohol test.Please note that only successful candidates will be contacted. If you have not received a response from us within the closing date from applying, please assume you have been unsuccessful.Be careful - Dont provide your bank or credit card details when applying for jobs. Don''t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad . #J-18808-Ljbffr