Job Title

Customer Service Representative (Driver)Add expected salary to your profile for insightsDeliver Quality Cars. Represent Compass. Help Keep Customers Moving.Were looking for reliable, customer-focused drivers to join our team. Youll deliver and collect vehicles, ensure theyre spotless, and create a great handover experience all while helping customers get back on the road after an accident.About CompassSince 2001, Compass has been the market leader in accident replacement vehicles. Our mission is simple: Reduce the Inconvenience for customers, clients, and each other. We achieve this through genuine care, teamwork, and a commitment to doing things better.We live our values every day:Care & Passion to deliver outstanding service the way wed want to be treatedCourage to be empowered and make informed decisionsCan Do a proactive mindset focused on solving problems and improvingTrust to be counted on to do the right thing in all relationshipsKey ResponsibilitiesYoull play an important role in delivering clean, well-prepared vehicles and creating a seamless experience for our customers. Your responsibilities will include:Driving vehicles to and from customer locations using GPS and traffic appsHanding over vehicles in a friendly, professional mannerCollecting vehicles and completing electronic forms via iPadCleaning and detailing vehicles inside and out within timeframesFollowing all safety, traffic, and vehicle care protocolsWorking with your branch team to support daily schedules and customer needsWhat Youll BringA strong focus on customer service any industry experience welcomeGood communication, reliability, and team spiritPhysically fit and able to wash, clean, and move vehicles safelyWell-presented and professional in appearanceConfident using mobile devices or tablets for basic data entryPrevious driving or vehicle-handling experience is a bonus, not requiredWhy Join CompassWorking at Compass means being part of a supportive team where your contribution is valued, and your development is supported. Youll also enjoy a range of benefits, including:Career development many of our team members have progressed into senior roles across the business12 weeks paid parental leaveAccess to the Employee Assistance Program (EAP) confidential support when you need itMake a Difference Leave one paid day per year to support a community causeLearning and development days to support your growthTeam-building events and activities to strengthen connection and cultureExclusive discounts and offers through our business and HR partnersReady to Apply?Click Quick Apply and upload:Your resumeA short cover letter telling us why this role suits youWe value diversity and encourage applications from people of all backgrounds.Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Do you have experience in customer service or in vehicle logistics?Do you have a valid unrestricted Australian driver''s license?Which best describes your working rights in Australia?Manufacturing, Transport & Logistics 101-1,000 employeesCompass are an established leader in accident management and vehicle hire services in Australia. Formed in 2001, Compass comprises of a suite of diversified vehicle solutions including accident replacement vehicles, standard and commercial vehicle hire, fleet replacement solutions, and tailored end-to-end accident management.With branches servicing every major city and regional centre across Australia, Compass are committed to delivering an outstanding customer experience through continually delivering first-to-market innovation, driving efficiency; streamlining service delivery; and helping identify additional markets for new product and service development.Compass are an established leader in accident management and vehicle hire services in Australia. Formed in 2001, Compass comprises of a suite of diversified vehicle solutions including accident replacement vehicles, standard and commercial vehicle hire, fleet replacement solutions, and tailored end-to-end accident management.With branches servicing every major city and regional centre across Australia, Compass are committed to delivering an outstanding customer experience through continually delivering first-to-market innovation, driving efficiency; streamlining service delivery; and helping identify additional markets for new product and service development.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.Featured jobsCustomer Service Officer3d agoCPAP DirectAllenby Gardens, Adelaide SA3d agoAuckland One RailAuckland CBD, Auckland, NZ3d agoWhat can I earn as a Customer Service Representative #J-18808-Ljbffr