Job Title

Join a Team Where Your Work Truly Matters Home care means something different to everyone. At Wesley Mission Queensland, we care with a purpose. Our Community Aged Care team is more than just a workplace, its a community built on compassion, dignity, and respect. Why Join WMQs Community Aged Care Team! It is deeply rewarding and a chance to build genuine relationships, provide comfort and dignity to support our customers in maintaining their independence and quality of life. It is more than just care, it is about creating a warm, respectful and environment where every individual feels valued and heard. For those who are compassionate, patient, and committed to personcentred care, aged care work is not just a job, its a calling. Attractive Remuneration plus packaging benefits Boost your takehome pay by up to $18,550 annually through notforprofit tax concessions Team Culture Be part of a collaborative and supportive team that values your skills and wellbeing Purposeled practice Be part of a notforprofit organisation that puts people, not profits, at the heart of care Your Role as Care Partner The Care Partner is responsible for delivering care management services to Support at Home customers to ensure they receive highquality, personcentred care that meets their individual needs, goals, and preferences. The Care Partner works collaboratively with customers, their registered supporters, carers, and other health professionals to develop and implement continuity of care across effective care plans, coordination of service delivery, and monitoring outcomes in accordance with the Aged Care Act 2024 and Strengthened Aged Care Quality Standards. This role provides care continuity for Community Aged Care stakeholders through the use of telephone communication as a primary source of contact. Youll empower individuals to live more independently, safely, and meaningfully by: Coordinating personalised services that align with each customers goals, preferences and approved care plans. Managing customer budgets responsibly to ensure services are delivered within funding parameters and support longterm independence. Monitoring changing needs and emerging risks, responding proactively to maintain safety, wellbeing and continuity of care. Building trusted relationships through regular communication with customers, carers and supporters, ensuring their voices are heard and respected. Applying wellness and reablement approaches to encourage independence, confidence and meaningful daily living. Ensuring care plans reflect cultural, spiritual and diverse needs, including engaging with culturally specific organisations when required. Supporting informed decisionmaking, including empowering customers to take positive risks that enhance quality of life. Maintaining highquality documentation and compliance, ensuring safe, seamless, and consistent care across all interactions. What Were Looking For Hold a Certificate III in Individual Support (Ageing), Certificate IV in Aged Care, or equivalent qualification to help you confidently support customer needs. Bring at least 12 months experience in aged care, disability services, or community services, using your practical skills to make a meaningful impact. Use your digital confidence and experience with client management systems to document care accurately and support smooth service delivery. Use your strong communication and relationshipbuilding skills to collaborate with customers, families and health professionals. Work confidently both independently and in a supportive team, using your timemanagement skills to stay organised and meet deadlines. Bring your passion for personcentred care, supporting customers to make informed choices that enhance their independence and wellbeing. A Valuable Addition, Yet Not a MustHave! Experience in call centre, customer service or broader healthcare settings is highly valued. Ability to use data and insights to support quality service delivery and performance. Additional qualifications in aged care or community services are an advantage. An understanding of wellness, reablement and working effectively with diverse communities. Familiarity with quality standards, continuous improvement and aged care regulatory frameworks. Proof of COVID19 vaccination status (or as required by legislation and WMQ policy). Relevant probity checks required by legislation and WMQ Limited policy. Current Drivers Licence and willingness to travel for work. Ready to Join Us? Be part of something meaningful. Join a team that values you and the difference you make every day. Click Apply today! Wesley Mission Queensland is an innovative and responsive notforprofit community service provider, helping Queenslanders build stronger and more inclusive communities since 1907. We achieve this by offering high quality aged care, palliative care, mental health, disability and community support services across southeast Queensland. We bring together passionate and dedicated people who want to make a difference in the lives of others, offering choice and independence to the people we are privileged to walk alongside. If you are looking for a place that is open and welcoming, offers career advancement and support, and truly lives by its values, youve come to the right place. #J-18808-Ljbffr