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Job Title


General Manager Operations


Company : Frontline Human Resources


Location : Perth, Western Australia


Created : 2026-03-18


Job Type : Full Time


Job Description

The Opportunity On behalf of our client, we are seeking a commercially disciplined General Manager - Operations to take accountability for multi-site operational performance across Western Australia. Reporting directly to the COO, this role carries state-level responsibility across a labour-intensive logistics operation where safety, workforce deployment, service reliability and cost control must align. This is not a coordination role. This is operational ownership. You will lead site-based operational leaders, translate strategy into disciplined execution, and drive consistency and accountability across multiple locations. The Mandate You will be accountable for: End-to-end operational performance across the region Leadership of senior operational managers and frontline leadership layers Workforce planning, scheduling and labour utilisation outcomes Embedding operating rhythm, cadence and execution discipline Standardising scalable and practical operating practices Delivering safe, commercially responsible and predictable performance You will maintain strong field presence - close enough to understand performance drivers, while contributing at an executive level. Leadership & Culture This is a people-led GM role. You will: Coach and develop operational leaders Build succession depth and leadership capability Reinforce safety, values and behavioural standards Promote accountability and structured decision-making We are seeking a leader who raises standards through clarity, consistency and visible presence. Commercial & Governance Accountability You will: Manage operational budgets and labour cost discipline Deliver against annual financial and operational targets Maintain strong executive-level customer relationships Identify operational risk early (workforce capability, fatigue, service pressure) Provide clear reporting and performance insight to the COO This role requires sound commercial judgement, balancing cost, service, safety and operational stability. What Success Looks Like Consistent and predictable operational performance Strengthened leadership capability across sites High service reliability and customer satisfaction Reduced reactive decision-making A structured operating environment positioned for sustainable growth About You You are a proven senior operations leader from a multi-site, labour-intensive environment such as: Logistics | Supply Chain | Industrial Services | Warehousing | Transport | Large-Scale Service Operations You bring: Experience leading operational managers across multiple sites Budget accountability and cost discipline A track record of performance uplift or operational stabilisation Strong field credibility and visible leadership presence Calm, structured decision-making under pressure You are comfortable operating between executive discussions and frontline environments. Why This Role State-level operational responsibility Direct reporting line to the COO Executive visibility and influence Opportunity to shape leadership capability and operational discipline Values-led organisation with clear growth ambition Remuneration $150,000 - $160,000 + Superannuation If you are a commercially disciplined operator who thrives on accountability, structure and leading high-performing teams, we welcome a confidential discussion. For a confidential discussion, please contact: Darren Mitchell *******@frontlinehr.com.au 0412 543 *** Be careful - Dont provide your bank or credit card details when applying for jobs. Dont transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr